Dean Pendley is outstanding. He does a good job keeping me updated on the long process of replacing the short block on my outback. Very good customer service. He is a true asset to your service department
4/27/2021
Lucia V. VERIFIED CUSTOMER
Dean listened carefully to our concerns and communicated promptly and efficiently results of evaluation. Have always had great service at Livermore location.
4/27/2021
Jhermaine P. VERIFIED CUSTOMER
Dean provided excellent customer service! Understood how long I’ve been having issues with my car and took care of it. Thank you!
4/27/2021
Alan R. VERIFIED CUSTOMER
They were helpful and explained everything well
4/27/2021
Dennis C. VERIFIED CUSTOMER
Great Subaru service as always
4/25/2021
Mary M. VERIFIED CUSTOMER
Great customer service. Alex and his team are highly skilled.
4/25/2021
Thavinh P. VERIFIED CUSTOMER
He’s very good
4/25/2021
Eddie A. VERIFIED CUSTOMER
Even with system down. Professionalism is kept and process were conducted with expedition.
4/25/2021
Joseph R. VERIFIED CUSTOMER
Only 3 of the 4 tires I ordered came in. Dean did a great job of working with me to get the issue resolved. Thank you Dean
4/24/2021
Gregory S. VERIFIED CUSTOMER
Helpful & knowledgable.
4/24/2021
Aileen M. VERIFIED CUSTOMER
Mr Dean provided us an excellent customer service. He always keep informed about the progress of the car. He is always top of it from start to the end. I am glad to have Dean as our customer service representative you will not be disappointed to his tremendous job. Good and excellence service. We will be looking forward to work with him in the future service.. Bravo! Thanks a lot.
4/24/2021
Richard S. VERIFIED CUSTOMER
Great service, timely, and a completely clean vehicle !
4/24/2021
Kathy O. VERIFIED CUSTOMER
Kitriyna and all service today were very good and much appreciated.
4/24/2021
Brittany H. VERIFIED CUSTOMER
Great service, very professional and everything as promised.
4/23/2021
Suzanne G. VERIFIED CUSTOMER
Dean has great customer service skills!
4/23/2021
Greg B. VERIFIED CUSTOMER
Great service as always!
4/23/2021
Isaac S. VERIFIED CUSTOMER
They provided above and beyond service. Can’t thank them enough!
4/23/2021
Diana S. VERIFIED CUSTOMER
The day I traded the car back he and all staff were very kind and helpful. The following couple of days I tried to call him back and was on hold then left messages and he has never responded. I wanted to know how quickly they would pay off my loan since I paid them money to take the vehicle and did not want to be late with my next payment. I still have never heard back from him.
4/23/2021
Renee M. VERIFIED CUSTOMER
The service was great. It started with the young man that met me as I drove in. Alex was very knowledgeable and gave excellent service