Full vehicle inspection that discovered bad battery. The battery had nothing to do with the original repair but fixing it was greatly appreciated.
4/22/2021
Danny M. VERIFIED CUSTOMER
She was professional and cared about the customer.
4/22/2021
Wendell V. VERIFIED CUSTOMER
very prompt and thorough with the service
4/22/2021
CASSANDRA S. VERIFIED CUSTOMER
Dean went above and beyond with customer service. He kept me in full communication with the status of my vehicle service and even arranged an Uber ride to get me to the dealership when my vehicle was ready for pick up. Thank you again Dean.
4/22/2021
Emagene P. VERIFIED CUSTOMER
I appreciate Kitryna’s quick communications. She was able to accommodate for a last minute request to get a full maintenance service when originally I had only requested a key issue to be fixed. Thank you for the great service!
4/21/2021
Susan M. VERIFIED CUSTOMER
Great job
4/21/2021
Gina C. VERIFIED CUSTOMER
Alex did a good job talking care of my car.
He is efficient and friendly
4/21/2021
Nancy T. VERIFIED CUSTOMER
Alex was great and very accommodating. I asked to have the plastic mold around the wheel well fixed as it had come loose. It was not fixed. I should have checked it before I left. I realized it when it started flapping when I was nearly at my sons house in Berkeley. Now I have to make another appointment to come back to Livermore. I live in Manteca.
4/20/2021
Patricia R. VERIFIED CUSTOMER
My car was in the shop for 4 weeks
I was told they didn’t jknow to fix it.. when I got it back I immediately traded it in I don’t want a car that they finally fix it ?? No sure if it was completely fixed or just patched the problem. Then today I get a text to come pick it up REALLY...so did it go back to the mechanics again??? I’ve had my new car for 2 weeks now!
4/20/2021
John R. VERIFIED CUSTOMER
Excellent service advisor!
Thank you.
4/20/2021
Maureen W. VERIFIED CUSTOMER
Dean absolutely fantastic.very helpful and answered all my questions. I am very grateful for his help. Also appreciate the quick response with Uber. Made it very smooth.
4/20/2021
Amanda W. VERIFIED CUSTOMER
Dean was very helpful!
4/18/2021
Erin Y. VERIFIED CUSTOMER
Friendly, pleasant personality. Remembered me from prior visits! Had my car serviced quickly.
4/18/2021
Mike S. VERIFIED CUSTOMER
Alex did an amazing job!
4/18/2021
Eileen W. VERIFIED CUSTOMER
Great service and car was done in 2 hours, exactly what Alex had said. Car is running great. Thanks Alex and Subaru!
4/17/2021
Nancy J. VERIFIED CUSTOMER
I was very happy that I came in, the appointment only took a little over 4 hours. The wait was pleasant, reading my book in the comfortable guest area, with free coffee/tea, the 10% discount was a huge help, and the staff were all professional and good-natured.
4/17/2021
Xin H. VERIFIED CUSTOMER
Very friendly staff
4/17/2021
Fredric Z. VERIFIED CUSTOMER
Everything went smoothly. Alex went out of his way to ensure any and all requests were taken care of.
4/17/2021
Diane S. VERIFIED CUSTOMER
Dean is a great service advisor!
4/17/2021
Freddy B. VERIFIED CUSTOMER
Dean was amazing and very professional! Always kept me updated with the progress of my car, every step of the way! thank you for the great service !