He was very knowledgeable, good listener and efficient. Friendly personality.
4/16/2021
Howard M. VERIFIED CUSTOMER
Very nice lady, went to lengths to satisfy
4/16/2021
Frank F. VERIFIED CUSTOMER
Dean was helpful in getting my car serviced and delivered with all work done....
4/16/2021
Jean B. VERIFIED CUSTOMER
My service technician was excellent. Very efficient and professional. She is a credit to your service team.
4/16/2021
William L. VERIFIED CUSTOMER
Alex provided a professional diagnostic explanation of what services were needed for the vehicle. He provided a loaner vehicle as the job was being completed. So far, my vehicle is running well. Thanks Alex for your help!
4/16/2021
Jhermaine P. VERIFIED CUSTOMER
Great and easy service!
4/15/2021
Shelbie P. VERIFIED CUSTOMER
He was awesome ! Love him.
4/15/2021
Leona R. VERIFIED CUSTOMER
He was completely there for me. Helped me understand what I need to know to be comfortable with all that could be done. Checked in with me to keep me informed about what was happening and why. I am thankful for a professional like him to help me. My husband has died and Ii need a place I can trust ! Thank you
4/15/2021
Gautam B. VERIFIED CUSTOMER
Thank you Dean!
4/15/2021
Denise S. VERIFIED CUSTOMER
Dean was up front with the time I had to wait and offered an Uber. I waited for my service to be completed and Dean did let me know when my vehicle was ready.
Gave me some down well needed down time.
4/15/2021
Sheri C. VERIFIED CUSTOMER
There was only one person working taking people into service. He was very friendly but should have been more focused on getting through the line of people waiting to drop their cars off. It’s absolutely possible to give great service while pushing to get people served. He was helpful and professional, but seemed a bit unorganized. He told me he would call at 3pm and to just head back if I hadn’t heard from him. When I came in at 3:30 having not gotten a call, he seemed surprised to see me and checked the time.
Also, There should be instructions on what to do when showing up to drop off a car for service. No one greeted me so I wasn’t sure where to go, if I should wait in my car, or if anyone would anyone know I was even there.
Overall my experience was alright, but not up to the level of service I have received previously.
4/14/2021
Holly P. VERIFIED CUSTOMER
Yes!! Alex is amazing, very thoughtful, helpful , really went the extra mile. Even helped us with our Range Rover when it went completely flat! Showed concern and followed up . Set up a claim insurance for me. He is just amazing
4/14/2021
Leonard P. VERIFIED CUSTOMER
Very good
4/14/2021
Noreen H. VERIFIED CUSTOMER
Pleasant to deal with and answered all my questions.
4/14/2021
Gregory S. VERIFIED CUSTOMER
Came in with no appointment & Dean checked out the problem thoroughly. Very satisfied.
4/14/2021
Alan W. VERIFIED CUSTOMER
Best customer service so far.
4/13/2021
Jean S. VERIFIED CUSTOMER
Appreciated Alex's help and knowledge. One of the two service reps I will certainly steer my friends to.
4/13/2021
Allison C. VERIFIED CUSTOMER
Alex is awesome! Really appreciate his help! Thank you!
4/13/2021
Francisco D. VERIFIED CUSTOMER
Hoping that the repairs solve the problem I had complaints before but I was not satisfied of explanation and results. So, I will wait until the next hot day if It will works with leak
4/13/2021
Michelle W. VERIFIED CUSTOMER
Katrina was great! My disappointment was that my car did not get washed after my service. This is the first time this has happened.