Dean was friendly and helpful. The work on my car was completed faster than anticipated.
1/30/2021
Alan Ray. VERIFIED CUSTOMER
Heather has been helping me with many of my Subaru needs. She is an excellent customer service representative! Her friendly attitude, and outgoing spirit, has made my overall experience that much better.
1/30/2021
Lani S. VERIFIED CUSTOMER
Heather makes the process so easy and relaxing.
1/30/2021
James V. VERIFIED CUSTOMER
Dean was very helpful with my flat tire situation.
1/30/2021
Rahimun H. VERIFIED CUSTOMER
Alex was very professional and he communicated with me as what was going on with my vehicle and super nice! Thank you Alex for your help!
1/30/2021
Joseph F. VERIFIED CUSTOMER
She was very helpful and understanding of my hearing issue made the experience much easier
1/30/2021
Leroy W. VERIFIED CUSTOMER
Over-all bad service.
1/29/2021
MARLA A. VERIFIED CUSTOMER
Thank you.
1/29/2021
Michael S. VERIFIED CUSTOMER
Dean was great from start to finish. Friendly and informative. Stayed in touch over the course of the day my car was there.
1/29/2021
Rowena C. VERIFIED CUSTOMER
Very knowledgeable, courteous and professional.
1/29/2021
Steve J. VERIFIED CUSTOMER
I can’t get the music in and the low fuel warnings are not operating. Heather was wonderful.
1/29/2021
Carlo M. VERIFIED CUSTOMER
Heather was very helpful with my service and extremely knowledgeable with my Subaru. I had a very pleasant experience during my recent routine maintenance.
1/28/2021
Lynn B. VERIFIED CUSTOMER
Nice guy. Pleasant personality.
1/28/2021
Sarah G. VERIFIED CUSTOMER
Alex was great! I’ve been to this location a few times and I have always had good experiences with really pleasant, professional, and accommodating staff. You guys are awesome, thank you!
1/28/2021
Matthew D. VERIFIED CUSTOMER
Having Dean handle the service on my vehicle made it a quick, easy, and pleasant process. Dean was able to answer all the questions I had about my warranty and the work being done on my car. I was updated regularly on the status of the repair and picking up my car was effortless
1/28/2021
Deborah U. VERIFIED CUSTOMER
Heather was very helpful & made sure I knew what to expect.
Thank you
1/27/2021
Hitansu S. VERIFIED CUSTOMER
Dean is very courteous and friendly. He clearly explained the of tasks done, condition of my tires and breaks etc. in the end. Thanks for taking care of my Subaru.
1/27/2021
Jennifer O. VERIFIED CUSTOMER
The Livermore service dept has always offered us great customer service for the past 20 years. Alex was like finding a hidden gem because he was also able to enform us of the mechanical side on our issue & Joe (lead mechanic that normally works on our car) also confirmed after test driving. Thanks Alex
1/27/2021
Elena S. VERIFIED CUSTOMER
Actually, your entire team was outstanding. I had some lively conversation to keep me sharp. I purchased a tire pressure gage, & what a bargain. Had a complimentary cup of Joe. I sat outside, very refreshing. Oh, I also got to look at vehicle on sale. BTW, Alex was very professional, sent info electronically, & explained b4 I was out the door--nice job, a 10 out of 10.