The A/C failed after the car was serviced for 60,000 miles. How could it happen? I am not a mechanic to nail this down. The A/C functioned perfectly well before the service. Will try to solve this puzzle when I have time to follow up with The manufacturer.
1/20/2021
Richard H. VERIFIED CUSTOMER
Heather is fantastic, I am sure your other service agents are all great but we will always ask for Heather. Her communication, honesty and good humor make her a pleasure to work with.
1/20/2021
ROBERT G. VERIFIED CUSTOMER
Heather Brown was extremely professional and was honest with time frame and ability for Subaru technicians to get my car worked on. Heather Brown has great interpersonal skills with customers.
1/20/2021
Sarah O. VERIFIED CUSTOMER
Alex is very professional and is very helpful!
1/19/2021
Judy B. VERIFIED CUSTOMER
First and foremost, the price of a tune up to be $512.00 is highway robbery! Secondly, I was supposed to get a car wash as I had a coupon. When I picked up my car, clearly it had not been washed. We will NEVER be bringing our car here again. The parking lot is a disaster. People were walking into the service area without filling out their COVID question and answer sheet. It just appeared very disorganized.
1/19/2021
Paul E. VERIFIED CUSTOMER
Heather, very professional,helpful in every ways excellent customer service
1/19/2021
Mark S. VERIFIED CUSTOMER
Alex is fantastic. He saved me a ton money on a warranty issue related to some work performed by another Subaru dealership. His extensive knowledge of vehicles is apparent and adds a lot value to the service experience as I am confident I am spending money in the right place and on the right things. He helps differentiate the Livermore service department from potential competing service departments.
1/19/2021
Sydnie M. VERIFIED CUSTOMER
Alex did really great even when it was really busy.
1/19/2021
Ronnie K. VERIFIED CUSTOMER
A good guy with Subaru knowledge. You can’t beat that.
1/19/2021
Stephanie B. VERIFIED CUSTOMER
Dean was helpful, courteous, friendly, and efficient.
1/18/2021
Lauren M. VERIFIED CUSTOMER
Everyone there is always so helpful and patient! Very knowledgeable and because of that I will only be doing business with the Livermore Subaru!
1/17/2021
Adrian M. VERIFIED CUSTOMER
Dean was great in explaining the work that was been done, he was professional and trust worthy
1/17/2021
David T. VERIFIED CUSTOMER
Pleasant, efficient and accurate. Perfect. Easy. Done.
1/16/2021
Susan A. VERIFIED CUSTOMER
Alex is very attentive to his customers with quick response time and professionalism.
1/16/2021
Kim F. VERIFIED CUSTOMER
Alex went over and beyond to answer all my questions and I so appreciate it.
Thanks,
Kim F
1/16/2021
Denice N. VERIFIED CUSTOMER
Dean was very informative and helpful! He was very thorough and obviously cared about helping me.
1/16/2021
Carolee R. VERIFIED CUSTOMER
Alex was great to work with and the experience was fast and easy. Thanks!
1/16/2021
Luzbella B. VERIFIED CUSTOMER
Thank you for everything.stay safe.Gotd Bless.
1/16/2021
Wucherl Y. VERIFIED CUSTOMER
Dean was absolutely friendly and helpful. He is the best person that I have seen from any dealerships. I would recommend him to anyone that I know of. i really apprecitate.