Alex did a great job communicating what was needed and the various options and cost. He was prompt and courteous and kept me informed on the progress.
1/9/2021
Dean A. VERIFIED CUSTOMER
Due to my service received, you are my new service source, thanks for your excellent treatment.
Dean
1/9/2021
Eli S. VERIFIED CUSTOMER
Alex was stellar.
1/9/2021
Aron L. VERIFIED CUSTOMER
We plan to keep our Forester and give it to one of our grandkids. One of the best cars we had and we have personally purchased 9 new and 6 very low mileage barely used card.
1/9/2021
Brad H. VERIFIED CUSTOMER
Dean and the service team were amazing. I travel extra distance just because of the trust that has been earned with your team.
Thank you!
1/9/2021
Joe P. VERIFIED CUSTOMER
The charges were out of order for this service! Will shop for alternative services in future.
1/9/2021
Kristen M. VERIFIED CUSTOMER
Dean was super friendly and informative during the entire process. Would gladly return and refer Livermore Subaru. Thank you Dean!!:)
1/9/2021
Mary A. VERIFIED CUSTOMER
Alex (service person) did a great job of arranging for all the work that I needed. I have been very happy the two times I have worked with him.
However, I was upset when I was paying for the work. Another service manager and another employee (both women) were about 6 feet away from me with their masks pulled down (covering neither nose nor mouth), talking with each other. They did pull up their masks when I expressed my discomfort. I should not have had to do that. I am 72 with a cancer history.
1/8/2021
DAN O. VERIFIED CUSTOMER
keep her- give her a raise - someone whos that car smart and has great customer service is only going to increase business and customerbsatisfaction. and make sure the technicians and porters get some praise as well please - their efforts are just as important to the experience and aid in the advisor being able to deliver a winning experience!
1/8/2021
Justin G. VERIFIED CUSTOMER
Alex did an awesome job taking care of my vehicle and keeping me updated on my vehicles progress. I will definitely be coming back for any future services. Thanks again Alex!
1/8/2021
Susan P. VERIFIED CUSTOMER
Professional, knowledgeable, attentive, went above and beyond.
Excellent service!
1/7/2021
Richard S. VERIFIED CUSTOMER
I absolutely love Heather. I've dealt with a few others over the years at your dealership and she is by far the best. As for the dealership itself it's been uncooperative since I bought the car and it's problems with oil leaks from day one! While it was under warranty repairs were made but the root problem was never addressed or acknowledged. I'll reserve judgment for now.
1/7/2021
Matthew C. VERIFIED CUSTOMER
Awesomely cool
1/6/2021
Edgardo T. VERIFIED CUSTOMER
Always a great experience to work with Livermore Subaru - thank you!
1/6/2021
Ricardo S. VERIFIED CUSTOMER
Triple AAA
1/3/2021
PETER W. VERIFIED CUSTOMER
Heather was very nice and helpful. Made a stressful situation pretty easy. Got a loaner car and was able to get back home in no time while the dealership repaired my car.
Thanks guys
PETER W
1/2/2021
Liezl A. VERIFIED CUSTOMER
Great customer service!
1/1/2021
Susan C. VERIFIED CUSTOMER
Great service!
1/1/2021
Pak Hang. VERIFIED CUSTOMER
Alex Pungprakearti is an awesome advisor I ever met. He would discuss and clarify the necessary services I need with reasonable prices. I really appreciate his professional to make my car life easier. His customer service is the best!!!!