Thank you for all of you guys help. My WRX is running like new!
12/16/2020
Simon L. VERIFIED CUSTOMER
There was a lack of communication between the employees. Car was ready for pick up for 40 minutes yet no one communicated that to me or was able to check me out. Managers just sat around while the one service rep left on the floor tried her hardest to help everyone.
12/16/2020
MARGARET L. VERIFIED CUSTOMER
Everybody did their best to make sure to give me a good deal. thank you...this is my first time owning a Japanese car.
12/16/2020
David S. VERIFIED CUSTOMER
Alex was wonderful. He explained everything in language I could understand. Really nice guy professional and efficient. Thanks Alex!
12/15/2020
Joan C. VERIFIED CUSTOMER
Dean kept me up to date on progress of my service and had a quick solution to a small problem I had with a window! That bit of knowledge about the car saved me hours with the owners manual or another trip for service. Thanks Dean!
12/15/2020
Yasmin H. VERIFIED CUSTOMER
Dean Pendley provides an excellent customer service, Livermore Subaru is very lucky to have him
12/13/2020
Margaret S. VERIFIED CUSTOMER
It was very busy Saturday. They department had a few call outs.Dean was very calm, pleasant and treated everyone like they were the only customer. I was very impressed on how the two guys did such a good job. Not sure of the coworkers name. I waited while my car was being serviced so I saw how they treated every customer. It was great.
12/13/2020
Murphy E. VERIFIED CUSTOMER
I had a great experience. Heather was beyond amazing. I felt very taken care of by her.
12/12/2020
Jeffrey N. VERIFIED CUSTOMER
Friendly, knowledgeable, and efficient.
12/12/2020
Roxanne C. VERIFIED CUSTOMER
I have taken my car to Livermore Subaru twice and my issues have yet to be resolved. What’s even more disappointing is that both times my car was left for over a day and the situation has not been remedied. I honestly expected better as I received exceptional service at Fremon Subaru.
12/12/2020
Tim M. VERIFIED CUSTOMER
Dean did a great job!
12/11/2020
Andy H. VERIFIED CUSTOMER
Excellent service from Dean
12/11/2020
RYAN S. VERIFIED CUSTOMER
We felt like he was honest and transparent with us. Thank you.
12/11/2020
Virgil B. VERIFIED CUSTOMER
As always my experience with Livermore Subaru and especially with Heather Brown was very welcoming, comfortable, and very satisfying due to her customer service as well as the other staff at Subaru always kind to my dog and I when we come in thank you so much for your safe service
12/11/2020
Joseph K. VERIFIED CUSTOMER
He was amazing. Super annoying my car wouldn't make the noise while it was there at a the shop. Still making the noise I'll be back in!
12/10/2020
Ashley D. VERIFIED CUSTOMER
Yes, he had great customer service. I was very impressed with his vehicle engineering experience/ knowledge, very reassuring. He also gave swift response to an issue I had with my car care service (which I sent via email).