Alex and team at Livermore Subaru are as professional as possible. Always very happy and eager to assist, delivering the best service possible. Sad to see Matt gone, but still very satisfied with the services provided.
11/27/2020
Michael S. VERIFIED CUSTOMER
While we were satisfied with the service overall, we did get our first door ding with a small scratch in the paint while our car was at the dealership. We are hesitant to bring it back for that very reason.
11/27/2020
Barbara C. VERIFIED CUSTOMER
Heather was very nice and courteous and easy to work with.
11/26/2020
Donald M. VERIFIED CUSTOMER
Excellent & timely service. Thank you
11/26/2020
Jessa B. VERIFIED CUSTOMER
Heather was very helpful in helping navigate the services I needed for my beloved Subaru to keep it running well! Thanks Heather!
11/25/2020
Aaron J. VERIFIED CUSTOMER
Why make an appointment at 7am and do early drop off if it takes all day for a basic maintenance to do done? Doesn't seem right. When I've waited in person (something I'm not comfortable doing due to COVID-19), I've had similar maintenances completed in significantly shorter times.
11/25/2020
Sean S. VERIFIED CUSTOMER
Best Subaru dealership for all my Subaru needs thank you Livermore Subaru
11/25/2020
MATTHEW K. VERIFIED CUSTOMER
Overall experience was great
11/25/2020
Jaime R. VERIFIED CUSTOMER
Dean is great. He always gives the best customer service, and he genuinely cares for the customer. Whatever you’re paying him, it’s not enough! Thank you Dean and the rest of the team as well!
11/25/2020
Gabriel M. VERIFIED CUSTOMER
Dean was very helpful and a great representative for the dealership. He went above to ensure I left completely satisfied with my experience.
11/24/2020
tHOMAS S. VERIFIED CUSTOMER
I know it is a small dealership but the circus act from the service staff trying to back into each other and repeatedly boxing me in rather than just letting me get out of their way. Also I don't think the one sucking on their mask understands the point.
11/24/2020
Miley H. VERIFIED CUSTOMER
Heather was very helpful.
11/24/2020
Ralph J. VERIFIED CUSTOMER
Good Service!
11/24/2020
Darli T. VERIFIED CUSTOMER
Alex provided quality service: thoughtful, detailed, and friendly. I would happily recommend both him and Livermore Subaru to a friend!
11/24/2020
Michael G. VERIFIED CUSTOMER
Heather was excellent! She was able to get my servicing completed ahead of time and is always very pleasant to work with. A good sense of humor goes a long way these days :)
11/23/2020
Andrew S. VERIFIED CUSTOMER
Dean is very easy to work with and makes taking my car in a comfortable experience!
11/21/2020
David M. VERIFIED CUSTOMER
Heather was amazing! Her customer service skills are top notch.
11/21/2020
LASZLO L. VERIFIED CUSTOMER
Dean is excellent! A Rock Star of customer service! Took great care of me and all the staff at Livermore Subaru sti theur best to give great service! Love this place and love my Subaru! ??
11/21/2020
Ada A. VERIFIED CUSTOMER
Dean is very accommodating and knowledgeable. I’ve never had any bad experience yet with Livermore Subaru service team.
11/20/2020
LYNETTE B. VERIFIED CUSTOMER
A big thanks to Alex for calling after hours to set me up with an appointment for the next day after my part came in. I didn’t expect that and it was greatly appreciated.