Fredy was very nice and professional. He was also very informative my truck issues.
12/19/2023
William M. VERIFIED CUSTOMER
Misleading estimates. Preliminary estimate approximately $400 , final cost over $ 1, 300. I won’t be back to Santa Margarita for any more service.
12/17/2023
Megan P. VERIFIED CUSTOMER
Friendly and efficient.
12/17/2023
David L. VERIFIED CUSTOMER
Clare was wonderful
12/17/2023
Janet B. VERIFIED CUSTOMER
Hope your holiday party was a blast! ????????????
12/16/2023
Gary M. VERIFIED CUSTOMER
Thank you to Miguel, and your staff of technicians, for getting a big and labor intensive job done in between all the other work. As always, I was kept up to date and the results are much appreciated.
12/16/2023
Victor V. VERIFIED CUSTOMER
Yes, I will give a good feedback to the manufacturer.
12/16/2023
Ron W. VERIFIED CUSTOMER
Fredy, my service rep, was very helpful and thorough.
12/16/2023
Teehee Engineering. VERIFIED CUSTOMER
Robbie and Freddy were excellent.
12/16/2023
John G. VERIFIED CUSTOMER
Wouldn’t trust my car with anyone else
12/16/2023
Justin S. VERIFIED CUSTOMER
Nice work and communication from Sal. I am disappointed in the quality of the Mache. Three times in shop for same thing and over 30-days out of commission.
12/16/2023
Ray R. VERIFIED CUSTOMER
Clara did a great job
12/16/2023
Kevin B. VERIFIED CUSTOMER
Miguel is always extremely helpful and takes the time to ensure that all of the questions asked are properly answered and understood. He also has a great attitude, personality and is a pleasure to work with.
12/16/2023
Bonnie G. VERIFIED CUSTOMER
Fredy is great!! He gets busy. I asked the receptionist to please find someone to determine if my car was ready. Most of us need rides to get our car serviced and this was basic. I was a few minutes away. She refused so we drove home. Half an hour later I get a call and text it was ready. Now I needed yet another ride all the way back. Why? When I arrived, another service rep grabbed the papers and I was out. Took a minute. There have always been multiple advisors sitting at the desk. Not at all happy with the receptionist!!
12/15/2023
Bruce K. VERIFIED CUSTOMER
Freddy was excellent!
Very knowledgeable and focused on the job.
Well done!
12/15/2023
Joshua R. VERIFIED CUSTOMER
I’ve never had a easier experience with getting a car serviced
The staff is simply amazing!
12/15/2023
William M. VERIFIED CUSTOMER
Freddy is awesome
12/15/2023
Christopher H. VERIFIED CUSTOMER
Fredy was awesome! He got my bronco fixed in 24 hours!! Thank you
12/15/2023
Vicki H. VERIFIED CUSTOMER
Miguel was great!
12/15/2023
Kenneth G. VERIFIED CUSTOMER
As I’ve come to expect from Santa Margarita Ford, great service and thorough communication.