Service on my vehicle was excellent as usual. This is consistently the best dealership for vehicle service that I have ever been to. I have been coming here for four years. I bring my truck and my mother’s Ford Fusion. The work performed is always correct and in done quickly. I am 100% sure that the work will be done correctly. This is the standard for all other vehicle service centers to follow. Great, flawless service!
11/23/2022
Laurence M. VERIFIED CUSTOMER
Quick, easy and very help!
11/23/2022
Eric J. VERIFIED CUSTOMER
Freddy's a cool dude. The service quote on the other hand wasn't.
11/22/2022
Johanna O. VERIFIED CUSTOMER
Miguel is always professional and yet friendly. The manufacturer’s recall appointments were easy to schedule and handled efficiently.
11/22/2022
Jeff K. VERIFIED CUSTOMER
Clare is awesome! She remembered me by my first name and I appreciated that. She has great customer service skills. I drive a little farther to you guys because of her. Give her a raise.
11/22/2022
Selden M. VERIFIED CUSTOMER
Miguel is the best
11/20/2022
Joseph S. VERIFIED CUSTOMER
Freddy, from beginning to end was quite genuine, and kind. The experience was elevated because of it
11/20/2022
Jill C. VERIFIED CUSTOMER
Fredy was awesome!
11/19/2022
Alexander M. VERIFIED CUSTOMER
Fredy was most knowledgeable and friendly. Will ask for him again.
Santa Margarita Ford is more expensive than others, but I appreciate the convenience and thoroughness. Will return again. Thanks.
11/19/2022
Steven B. VERIFIED CUSTOMER
Came in for regular maintenance. Always a pleasant experience.
11/19/2022
Thomas H. VERIFIED CUSTOMER
It was a pleasure interacting with Miguel. He is very professional and is a great face of SM Ford's service department. He makes sure the customer is put first. He always provides his recommendations and explains in detail why the recommendations are needed. It never feels like an upsell with Miguel. I continuously come back to SM Ford because of Miguel and his hard work and effort should be recognized and commended.
11/18/2022
Rich K. VERIFIED CUSTOMER
Sal is amazing
11/18/2022
Catrina B. VERIFIED CUSTOMER
Great service as always!
11/18/2022
Farhad G. VERIFIED CUSTOMER
CLARE DID A GREAT JOB AND SHE DID PERFECT CUSTOMER CARING.
11/18/2022
Arlene R. VERIFIED CUSTOMER
The car is finally running great! So thankful to have it back running well.
11/18/2022
Jason H. VERIFIED CUSTOMER
Miguel was very helpful, called to give updates and was very prompt. Great customer service.
11/18/2022
Irene G. VERIFIED CUSTOMER
Clare is very very kind and helpful
11/17/2022
LUIS A. VERIFIED CUSTOMER
Great service all around
11/17/2022
Robert P. VERIFIED CUSTOMER
Jonathan use very attentive and followed thur with all our requests and concerns .
11/17/2022
Roxanne S. VERIFIED CUSTOMER
This was my last visit I have have had the best service when and if I need a new car I would come to you and highly recommend Santa margarita ford thank you for all you have done for me