Claire was great. I didn’t know I had pork passbpoints availBle to pay for my services. Donnie Moore saw me and told me this was possible. You should make sure your advisors suggest this to new car owners.
11/12/2022
Richard A. VERIFIED CUSTOMER
Jonathan is great!!!! Give him a raise
11/12/2022
Steven L. VERIFIED CUSTOMER
Really impressed with Fredy and the quick turnaround to repair my vehicle.
Fredy was patient to explain what was found to cause the check engine lite and the recommended repair.
Was also impressed with the bumper to bumper inspection sheet attached to the repair order. I felt SM Ford really took care of my car above and beyond. Thank you!
11/12/2022
Karl L. VERIFIED CUSTOMER
The team let Miguel down. Cracked the windshield and didn’t tell him. Left the antena off. Miguel was great, but the other is no bueno
11/12/2022
Teresa C. VERIFIED CUSTOMER
Miguel is very polite, answered all my questions and explained all the work that was performed to my van . He’s very professional!!
11/12/2022
Juilus D. VERIFIED CUSTOMER
Thank you! Keep up the good work!
11/12/2022
Anthony A. VERIFIED CUSTOMER
Jonathan did a great job of working with me on a couple issues. I left satisfied.
11/12/2022
RAQUEL G. VERIFIED CUSTOMER
Miguel was professional and was very helpful!
11/12/2022
William R. VERIFIED CUSTOMER
Freddy did a great job and is a great guy!
11/11/2022
Mike S. VERIFIED CUSTOMER
Jonathan did an outstanding job communicating everything. I was worried moving from Toyota to Ford but expernces like this make me never look back.
11/11/2022
Marvin C. VERIFIED CUSTOMER
As always Freddy does outstanding work and today was no different. Freddy is extremely talented and more importantly extremely friendly and I feel he and the rest of the team go out of their way to help out the best in the best possible way.. Thank you Freddy…
11/11/2022
Thomas M. VERIFIED CUSTOMER
Great staff very experienced and helpful
11/10/2022
ARLENE R. VERIFIED CUSTOMER
The car is still not running right. It is making a significant amount of noise when accelerating. It doesn't sound like it was test driven after new parts were installed on the vehicle.
11/10/2022
Steven H. VERIFIED CUSTOMER
Miguel always great customer service: he listens to customer concerns; provides helpful solutions and has a customer focus. He is a great asset to RSM Ford.
11/10/2022
Dennis P. VERIFIED CUSTOMER
Clare was very helpful and kept me informed.
11/10/2022
Yvonne S. VERIFIED CUSTOMER
Clare provided a fast, friendly, and reliable service. Definitely recommend the RSM Ford service team!
11/10/2022
Allie K. VERIFIED CUSTOMER
Great communication. Very helpful with questions I had. I drove from
Riverside because this was the only location with the part I needed that was nearby. It was a 45 minute drive but I would absolutely be willing to make that trek again!