Clare is an outstanding customer service agent. She cares from beginning to end. Her professionalism shines though.
9/27/2022
Robert Y. VERIFIED CUSTOMER
Sales was great. Thank you, Bob Young
9/27/2022
VICTORIA C. VERIFIED CUSTOMER
Everything was great!
9/27/2022
Lonnie W. VERIFIED CUSTOMER
My truck is not shifting right
9/27/2022
Gordon H. VERIFIED CUSTOMER
Miguel provided great service.
9/25/2022
PEG P. VERIFIED CUSTOMER
Fredy was very helpful and courteous.
9/24/2022
ROB S. VERIFIED CUSTOMER
I love miquel but miss Dwayne
There was some grease on my floor mat that the techs foot slipped off the paper mat. I cleaned it up
9/24/2022
TODD V. VERIFIED CUSTOMER
Wasted time. You spent 2 days analyzing diagnostics and wanted a third day to do an engine block leak test. The car doesn’t overheat so why is a leak test necessary? Found a mechanic who immediately diagnosed the problem and fixed my car in a half day for a quarter of the cost instead. Ironic that your phone hold message says that you won’t waste your costumers time.
9/23/2022
John L. VERIFIED CUSTOMER
Timely & professional
9/23/2022
Steven H. VERIFIED CUSTOMER
It is always great to work with Miguel. He follows up each day with progress reports. He make me feel like he is a partner and advocate for my truck’s longevity.
9/23/2022
Lyle F. VERIFIED CUSTOMER
Always great service. My number choice to service my vehicle.
9/23/2022
CARLOS B. VERIFIED CUSTOMER
Freddy is an excellent guy. Very helpful and polite. I’m always very pleased with his service at Santa Margarita Ford.
9/23/2022
David T. VERIFIED CUSTOMER
Thank you!Great job.
9/23/2022
James S. VERIFIED CUSTOMER
He did an excellent job of handling the service
9/23/2022
Mary-Ann B. VERIFIED CUSTOMER
Always had a great experience with tour service department. Clare was great
9/22/2022
Angel V. VERIFIED CUSTOMER
I really disappointed, I purchased a Bronco sports for my wife and the break pads are making a noise every day,
and is because is a cheap part
9/22/2022
JERRY P. VERIFIED CUSTOMER
I waited 3 weeks for my part, and ontop of that I was told my battery would not take a charge by Miguel....My battery was 6 months old I had no issues with it before I took my car in for service...I believe my car was parked for over three weeks..That's why the battery didnt work...Miguel told me that it would have no affect on the battery, which I disagree....I had to purchase another battery...please insure if vehicles are waiting over a week for parts, to charge or start them from time to time....I dont feel my vehicle was in good hands.
9/22/2022
Sylvia H. VERIFIED CUSTOMER
Fredy was professional and kind.. I had been with Duane for years and I was concerned about a change but Fredy made me feel like a valuable customer.