Thanks for the great customer service. Clare you are a true professional
7/1/2022
DEREK E. VERIFIED CUSTOMER
Get customer service and support all the way from beginning to drive away
7/1/2022
RICHARD B. VERIFIED CUSTOMER
Best service and explanation of my truck by Johnathan
6/30/2022
Christopher B. VERIFIED CUSTOMER
Great Service.
6/30/2022
Kelly J. VERIFIED CUSTOMER
Dwayne used to be my service rep but he has retired. So now I have Fredy,
He was amazing also very happy with my service. Thank you
6/30/2022
Dana D. VERIFIED CUSTOMER
Miguel was very helpful. He answered all my questions and kept me up to date on my van’s progress. All the employees took extra time to explain some of the workings of my van; for example where the coolant goes and where the tools are for my spare tire. It was very helpful as I am taking a long road trip.
6/30/2022
Arthur B. VERIFIED CUSTOMER
Freddy was a really friendly (happy) employee. We had a great experience.
6/29/2022
Steve D. VERIFIED CUSTOMER
Freddy was great. Attentive and great customer service.
6/29/2022
Ashkan R. VERIFIED CUSTOMER
Great customer service was the easiest service as usual
6/29/2022
David G. VERIFIED CUSTOMER
Great communication. All around a good experience. Will continue to bring my truck to RSM Ford for its service needs.
6/29/2022
STEVE D. VERIFIED CUSTOMER
In a tough situation she consulted with her manager and found a solution that worked to resolve our problem with our new car. We currently have our car and are awaiting parts and/or guidance from Ford on how to fix the solutions. She was very professional the whole time and delivered a high level of service. Thanks Steve
6/29/2022
Tom W. VERIFIED CUSTOMER
Fredy went above and beyond the call of duty to get my truck smog checked and back on the road. I really appreciated his commitment to helping solve the problems. Give him a raise!!!
6/29/2022
Stephanie C. VERIFIED CUSTOMER
I was kept up to date on every aspect. Each one I spoke to was very nice & extremely helpful. Thank you so much.
6/28/2022
Roger M. VERIFIED CUSTOMER
Freddy was fantastic! He addressed all my concerns and questions and even suggested some ideas to make sure my car was ready for our upcoming summer road trip. Thanks!
6/28/2022
Mary S. VERIFIED CUSTOMER
Sal was absolutely AMAZING! He was polite, friendly and knowledgeable! I would recommend Sal to my family and friends.
6/28/2022
GARY L. VERIFIED CUSTOMER
Miguel is always great.
6/27/2022
Ann K. VERIFIED CUSTOMER
Clare was pleasant, explained everything that was being done, gave me specific estimates of timing for my work. Waiting area was comfortable, restrooms clean. Thank you!!