Miguel is an excellent representative for the company. Thank you
6/25/2022
Jeannine A. VERIFIED CUSTOMER
I had a full day of meetings and no breaks where I could reasonably drop my car off for a recall repair. SM Ford picked up my car for me (that was amazing by itself) and Clare called me as soon as the car arrived on site to confirm what needed to be done. Clare called me when the repairs were complete, and my car was on its way back to my home (again, I can’t thank you enough for offering that level of service).
6/24/2022
Robert P. VERIFIED CUSTOMER
Clare was helpful and polite
6/24/2022
ROBERT B. VERIFIED CUSTOMER
Best dealership!
6/24/2022
Christine Z. VERIFIED CUSTOMER
Sal was wonderful, thank you!
6/23/2022
GARY V. VERIFIED CUSTOMER
Still working on it, Sal was fine, little mislead by people in garage
6/23/2022
John H. VERIFIED CUSTOMER
Thanks Miguel!
6/23/2022
MARK K. VERIFIED CUSTOMER
For the 2nd time wrong part was delivered and my repair could not be completed.
6/23/2022
Jim D. VERIFIED CUSTOMER
Miguel is the best. Promote that guy!
6/23/2022
ELITE GLOBAL. VERIFIED CUSTOMER
I droped of my car the night before. Fredy called me at 7AM to confirm. I did not hear anything back and finally called at 4 PM and he was just starting to get a quote. He called back at 4:30.
I have been a loyal customer with Duane for many years and he was fantastic, I have 3 cars I take in. Just got a 4 Ford.
The problem was when Fredy called me he rattled of everything the the computer came up with, Trottle body, coil, spark plugs,wires, so many that I had to stop him and tell him that he is way out of line. In addition he said due to the age I need to replace tires ( not very old) battery, and so much. I lost complete confidence with the dealership. I can go on but he nver found out waht we wrong. the bottom line was he wanted me to spend $2000.00 wittout a real solution.
invoice 627269
6/22/2022
TIFFANY R. VERIFIED CUSTOMER
Fredy is the best! Always personal, great communication and lovely to work with. I feel very confident in the service I get from him. Thanks!
6/22/2022
KAREN K. VERIFIED CUSTOMER
Miguel is always friendly, competent and professional.
6/22/2022
MARILYN S. VERIFIED CUSTOMER
Always a pleasure bringing my car in for service- excellent service and well maintained car. Staff is polite friendly and attentive
6/22/2022
CARI C. VERIFIED CUSTOMER
Sal is fantastic, above and beyond in all ways!
6/22/2022
Ed O. VERIFIED CUSTOMER
Thank you for the prompt and thorough service.
6/22/2022
Stephen S. VERIFIED CUSTOMER
Great service all around
6/22/2022
Jeffrey B. VERIFIED CUSTOMER
Very professional and expeditious. Thank you Clare for an excellent service experience
6/21/2022
DIANE R. VERIFIED CUSTOMER
Thank you!
6/21/2022
DEAN C. VERIFIED CUSTOMER
He was wonderful. My arrival and being acknowledged was a bit rough but once he introduced himself and took the opportunity it all went well.
6/21/2022
CHRISTINE W. VERIFIED CUSTOMER
Sal helped me understand everything. He was so kkind.