he was very nice and professional
asset to your team
6/21/2022
MICHAEL D. VERIFIED CUSTOMER
Very pleasant and helpful.
6/21/2022
INOCENCIO G. VERIFIED CUSTOMER
Miguel kept me informed on progress of car service. Happy with his service .
6/21/2022
JEFFREY W. VERIFIED CUSTOMER
I was shocked at the cost of the charging cable that had to be replaced. The old cable was only two years old and was a recall item. $500 for a cable is ridiculous!!!
6/21/2022
Robert E. VERIFIED CUSTOMER
Miguel did an exceptional job following up on the repairs that were needed under warranty and it was much appreciated.
6/20/2022
HAMID A. VERIFIED CUSTOMER
Thanks.
6/19/2022
Grant H. VERIFIED CUSTOMER
Miguel was awesome!
6/19/2022
Jason A. VERIFIED CUSTOMER
Miguel did a great job as always. We recommend him.
6/19/2022
LINDSAY L. VERIFIED CUSTOMER
Fredy is great! The team was swamped on Friday, but Fredy made sure to update me on my car’s service and when it would be completed. He was very kind and helpful.
6/18/2022
Vicki D. VERIFIED CUSTOMER
It took 6 days to diagnose my car. The service agent offered to my my car for $500 and would fix it themselves. It cost me $2300 dollars for them to install a part that took half a day! I wasn’t offered any kind of service car. I was told I was going to be called and I was not called until four days later! I got an apology… You had my car for 12 days! This is not the kind of service I have ever experienced with Ford.
6/18/2022
NEMA N. VERIFIED CUSTOMER
Clara was professional and a pleasure to deal with
6/18/2022
JAIME M. VERIFIED CUSTOMER
Miguel is always provide excellent service.
6/18/2022
Lorenia C. VERIFIED CUSTOMER
Great communicator and very easy to understand. Respectful and professional at all interactions.
6/18/2022
COLEEN B. VERIFIED CUSTOMER
Claire was and is the most amazing person you have working at Ford! I have been upset many times about my car but Claire made me feel better. She text and called me daily. She even took pictures for me. I can’t say enough good things about Claire and her over-the-top customer service.
6/18/2022
RUI Z. VERIFIED CUSTOMER
Nice
6/18/2022
Laura F. VERIFIED CUSTOMER
Clare is amazing!!!
6/17/2022
MARK K. VERIFIED CUSTOMER
Incorrect parts were ordered and I am waiting for an update on when correct parts will come in to complete my repairs.