Service advisor was terrific. Car was done on time and he communicated everything to me very clearly.
5/20/2022
Andrea T. VERIFIED CUSTOMER
Clare was very nice and helpful
5/20/2022
Richard K. VERIFIED CUSTOMER
Enjoyed the experience of the service to our Edge.
Very professional !
5/20/2022
John M. VERIFIED CUSTOMER
Miguel was awesome and on top of everything we need to get done to the car. His follow up and professionalism was outstanding. Thank you Miguel!
5/20/2022
JOHN M. VERIFIED CUSTOMER
Good work courteous service and didn’t have to wait too long
5/19/2022
SHANNAN L. VERIFIED CUSTOMER
Clare is such an asset to your service team. She is friendly, has excellent follow through, filled me in on the status of my vehicle every step of the way. While RSM Ford was not able to correct the defect occurring with my car I completely understand that the problem arose at a higher level. While I am disappointed with Ford at the moment I am pretty certain I will purchase another Ford and the experience I had with Clare makes me feel comfortable trusting RSM Ford
Thank you so much for the excellent service.
5/19/2022
MARY W. VERIFIED CUSTOMER
Of course, this is the first time I purchase American made car. I am very impressed and the service is excellent.
5/19/2022
Harry H. VERIFIED CUSTOMER
In and out as promised - thanks
5/19/2022
PETER F. VERIFIED CUSTOMER
My only complaint is l had a $49 coupon for the works oil change and tire rotation. It cost me $78.
5/18/2022
RICHARD D. VERIFIED CUSTOMER
Great service
5/18/2022
DAVE N. VERIFIED CUSTOMER
My truck was there from 9AM until closing for an oil change and check engine light. No update all day long until I called shortly before closing. Was told the check engine light had to be diagnosed at fleet service so I could leave it overnight or take it there myself. And I was a bit disappointed to find my very dirty truck was not washed when I came to pick it up....
5/18/2022
LORI P. VERIFIED CUSTOMER
Thank you very much he was exceptional very knowledgeable Quick on his feet very polite very cordial extremely helpful that was Freddie Campos thank you very much
5/18/2022
JON P. VERIFIED CUSTOMER
I appreciate your care in servicing my Explorer
I could honestly feel the difference on my way home.
Thank you
JON P
5/18/2022
CHRISTOPHER G. VERIFIED CUSTOMER
Amazing job, no complaints. Miguel always does a phenomenal job
5/18/2022
Blake S. VERIFIED CUSTOMER
Great customer service, great communication throughout the day.
5/17/2022
MARGARITA O. VERIFIED CUSTOMER
I always get the best service and the best the best team.
Thank you very much
5/17/2022
LIEU A. VERIFIED CUSTOMER
Clare was very helpful.
5/17/2022
GARY R. VERIFIED CUSTOMER
Great service Miguel!
5/16/2022
RONALD W. VERIFIED CUSTOMER
Clare did a wonderful job. Car was done as promised