Thank you for helping me with the service of my vehicle
5/12/2022
GAIL C. VERIFIED CUSTOMER
Great service help
5/12/2022
REBECCA V. VERIFIED CUSTOMER
Thank you so much! I was very impressed with how well I was taken care of. My service advisor was so helpful and the technician was both skilled and quick! I will definitely return for future services.
5/12/2022
DAGMAR C. VERIFIED CUSTOMER
Clare kept me informed throughout the entire service process. She was very kind and professional. Great job!
5/12/2022
BLANE B. VERIFIED CUSTOMER
Miguel, was excellent. Great service, friendly, professional. Wonderful follow through and communication. Top employee in my opinion. Loved working with him. Miguel gets my highest recommendation .
5/11/2022
KEFREN D. VERIFIED CUSTOMER
Very good service and personnel
5/11/2022
Maria R. VERIFIED CUSTOMER
Miguel was very helpful and gave me play by play on what was happening with my vehicle.
5/11/2022
ROXANNE S. VERIFIED CUSTOMER
Great service was finish in good time Sal explained everything to well thank you for your service
5/11/2022
ELIZABETH J. VERIFIED CUSTOMER
Fredy is a true professional. He is friendly & helpful & knowledgeable. He made an undeniably horrible experience (my 2-week-old Bronco having a "Powertrain Malfunction") tolerable. He even let me have a loaner car since apparently my Bronco can't be fixed for a few more weeks. Thank you Fredy! I feel like I'm in good hands with him.
5/11/2022
KATHY L. VERIFIED CUSTOMER
When I picked up car, Incident with lost key & couldn’t access my locked car. Waited over an hour to try to get the car unlocked. Was not handled professionally. Very disappointed since first time at Rancho Ford. Was going to be offered 2 free key faubs ( since one of mine not good), but that went away when my good key was finally located. Now I have to pay close to $500 for a second faub. Not a good way to do business.
5/10/2022
ERNEST C. VERIFIED CUSTOMER
All work done timely ,took care of my transportation to and from. Returned the truck nice and clean
5/10/2022
JACK W. VERIFIED CUSTOMER
Appreciate the same-day service of a flat tire. Clare was very helpful.
5/10/2022
LISA B. VERIFIED CUSTOMER
I was very happy with Salvador but my biigest problem was that I called 3 times before coming in and I was told each time by the person that took my call that my message was being sent to Sal. Well when I came in here was not aware that I was coming in with the same problem. So I’m more disappointed in the service of the receptionists that took my call and never deliver my messages
5/10/2022
JEFF G. VERIFIED CUSTOMER
Clare is amazing as usual. Always goes above and beyond!
5/10/2022
RON L. VERIFIED CUSTOMER
Miguel,
Great service and communication.
See you later for my future service.
Thanks again! ????????
5/9/2022
RONALD C. VERIFIED CUSTOMER
Service is always good at SM Ford. Always completed when promised.
Thank you!