Sal is very professional and always very responsive to any questions I have. He’s an asset to Ford!
4/9/2022
JOHN L. VERIFIED CUSTOMER
Great job!
4/9/2022
Brooke M. VERIFIED CUSTOMER
Clare was amazing - best customer services I could ask for. I will be back. Thank you!
4/9/2022
JENNIFER P. VERIFIED CUSTOMER
Sal was incredible. Promote him- he’s the kind of guy you want working there. Professional, knowledgeable, responsive, proactive, service focused.
4/9/2022
Adam S. VERIFIED CUSTOMER
Miguel is 5 stars as always. Never ever do I leave unsatisfied. He is the best
4/9/2022
Robert L. VERIFIED CUSTOMER
Clare was sensational and offered all services necessary to ensure safe cross country travel!
4/9/2022
MICHAEL G. VERIFIED CUSTOMER
The techs made a mistake re installing steering wheel. I told my rep and am waiting a reply. ****-****-xxxx
Thank you
4/9/2022
Garry P. VERIFIED CUSTOMER
The most excellent service as usual, Sal is the best and does your dealership a huge credit and asset, thanks
4/8/2022
Chester R. VERIFIED CUSTOMER
Keep Fredy happy, he’s a gem!
4/8/2022
CARMELLA S. VERIFIED CUSTOMER
Fredy was the bomb! Attentive and high level of customer service!! Definitely coming back to see him!
4/8/2022
LINDA B. VERIFIED CUSTOMER
Clare is very professional and friendly. She set me up with rides back and forth, she kept me updated with the status of my Bronco. I had a very pleasant experience.
4/8/2022
Raymond N. VERIFIED CUSTOMER
Thanks Duane
4/8/2022
JOSEPH K. VERIFIED CUSTOMER
Duane was great to work with. He coordinated the cam phaser replacement and kept me up to date the whole time. I have worked with him before and find him to be the most helpful and knowledgeable.
4/8/2022
Ned G. VERIFIED CUSTOMER
You have excellent service team. I work with Miguel but the same goes to Duane and the few others I know.
Thank you
4/8/2022
Carol S. VERIFIED CUSTOMER
Nice people in service department
4/7/2022
Rajat T. VERIFIED CUSTOMER
Very good service
4/7/2022
Hunter G. VERIFIED CUSTOMER
Fredy was awesome and so was everyone else. Thank you again and have a good one!
4/7/2022
Maryann R. VERIFIED CUSTOMER
Thank you for great service
4/7/2022
Alfred V. VERIFIED CUSTOMER
Well, Mr. Duane Litz and his mechanics came through again for me. I purposely bring my vehicle to RSM Ford to get my vehicle serviced. This morning I arrived and Duane advised me that they had a mechanic call in sick and told me at first I would need to bring my vehicle back tomorrow. I explained to Duane that I just drove in from Redondo Beach, Ca. Duane looked at me and said, let me see what he can do. 4 hours later, my vehicle was ready. Thanks Duane and RSM Ford.
Kind regards,
Al von Kanel
4/7/2022
Fred A. VERIFIED CUSTOMER
Sal was an excellent service advisor, explaining clearly what was done and what other services were available.
I also appreciated the truck being washed (it was filthy), although the wash could have been better — there were still numerous bug splats on the windshield, mirrors and front end. The ones on the windshield were particularly noticeable and should have been corrected.