Fredy was a wonderful service advisor. He seemed to really care about my experience there. He really went out of his busy day to personally advise how my vehicle status was and that it was ready in 1 hr. After estimating 1 1/2 to 2 hours. He is a great asset to your staff and made my short stay there as pleasant as possible.
12/11/2021
Frances H. VERIFIED CUSTOMER
Great service by Miguel as always!
12/11/2021
John C. VERIFIED CUSTOMER
This Service team seems to get better and better every service. World Class service is hard to come by. I own a Jag, Porsche and the Raptor and I get the best service from Santa Margarita Ford than all the others combined. Gonna always be a Ford guy from here on out. Thank you and love the free pickup and drop off and Carwash. Extremely satisfied. See you in six months.
12/11/2021
Rahamim B. VERIFIED CUSTOMER
Miguel is the best.
Thank you Miguel for your help, I will see you next year.
Have happy Holiday
12/11/2021
Gerald B. VERIFIED CUSTOMER
Duane was out he normally helps and he is awesome but Jonathan covered him and was very helpful as well
12/11/2021
JANET V. VERIFIED CUSTOMER
Quick and complete. Really Pleasant interaction with Dwayne
12/10/2021
Gabriel S. VERIFIED CUSTOMER
Melissa provided incredible customer service when helping me get replacement transportation. Salvador was also great. I am very grateful for their efforts.
12/10/2021
Justin H. VERIFIED CUSTOMER
Duane is THE MAN wouldn't take my truck anywhere else
12/10/2021
William G. VERIFIED CUSTOMER
Great experience. Fredy was informative and helpful.
12/9/2021
Terry A. VERIFIED CUSTOMER
As always very helpful staff
12/9/2021
Terry A. VERIFIED CUSTOMER
As always very helpful staff
12/9/2021
Michael S. VERIFIED CUSTOMER
100% happy
12/9/2021
Samuel P. VERIFIED CUSTOMER
Actually because Duane was out I'll Johnathon handled my service request. I am completely satisfied.
12/9/2021
William S. VERIFIED CUSTOMER
I like the change in pickup process. My vehicle was washed, and parked in a special parking area when I arrived for pickup.
12/8/2021
Jorge M. VERIFIED CUSTOMER
Fredy Campos is an excellent professional; he recommended me the best way to resolve different issues in my car, and it was really good. He has and shows a high knowledge about Ford in general; and customer service too.
12/8/2021
WYATT M. VERIFIED CUSTOMER
Good service
12/8/2021
Lisa C. VERIFIED CUSTOMER
Miguel is always delivering above and beyond service to us. Thank you for such an excellent service advisor.
12/8/2021
Rose C. VERIFIED CUSTOMER
Prompt oil change & tire rotation service.
12/7/2021
Francia B. VERIFIED CUSTOMER
Miguel was very professional and very helpful. He was pleasant to deal with very personable.