The quote for the new tires was originally quoted incorrectly.
10/24/2021
Sean F. VERIFIED CUSTOMER
Sal provided excellent service and communication.
10/23/2021
Lane M. VERIFIED CUSTOMER
Duane is the service writer that i have been going to for 20 years. I trust him.
10/23/2021
Scott B. VERIFIED CUSTOMER
Dwayne is the very best
10/23/2021
Deborah C. VERIFIED CUSTOMER
Miguel was great. He was professional, friendly and kept me informed about the timing on my Explorer!
10/23/2021
Eric O. VERIFIED CUSTOMER
Awesome service! The best!
10/23/2021
John W. VERIFIED CUSTOMER
Very happy
10/23/2021
Brenda M. VERIFIED CUSTOMER
Freddy was Awesome !!! Thank you so much for Great experience ????
10/22/2021
PHILIP G. VERIFIED CUSTOMER
My wife was not given the key when she picked up the car. I had to go back the next morning to get it. The radio antenna was not reinstalled and was on passenger seat when she picked up the car.
10/22/2021
Kea L. VERIFIED CUSTOMER
Thank you sal!
10/22/2021
Kaye M. VERIFIED CUSTOMER
Thank you! K
10/22/2021
Steven M. VERIFIED CUSTOMER
Miguel was great!
10/22/2021
David G. VERIFIED CUSTOMER
Sal did a great job. He’s honest and cares about his customers and you should give him a big fat raise!
10/22/2021
Cindy H. VERIFIED CUSTOMER
The service that Miguel provided was outstanding he really went the distance for me and even arranged my car rental pick up and return and I observed him treating each customer this way as well he has an excellent work ethic and is an asset to your facility because of Miguel’s outstanding service I will only take my car and purchase my next car fromRSM Ford thank you Miguel for your 5 star service ????????
10/22/2021
Sandra M. VERIFIED CUSTOMER
Great customer service
10/22/2021
Chris B. VERIFIED CUSTOMER
Thanks Fredy and the team at RSM ford.
10/22/2021
GEORGE G. VERIFIED CUSTOMER
Sal has been absolutely fantastic assisting me with my service related items. 5/5 stars!
10/21/2021
DERWYN A. VERIFIED CUSTOMER
Sal at the service desk is awesome. Very professional. The tech who worked on my truck did not do their job properly. I had to go back to a the service center to get my truck reevaluated after hearing a distinct noise coming out of the truck. This noise would have been heard if the tech took the truck out for a test run. After reevaluating the truck, they found that the EVAP line was not connected to the CAC outlet pipe. This is a lousy and lazy job by the tech. I’m very disappointed. The truck should be looked at carefully after a job is done to make sure all lines are in place. Would be a disaster if an essential piece was not put back properly. I’m very hesitant to bring my truck back.
10/21/2021
Julie D. VERIFIED CUSTOMER
Miguel is professional and always does a great job.