Whenever we drive to California for family or to escape the winter. I always stop at Santa Margarita Ford for a oil change and inspection. I have never experience anything but the best.
10/21/2021
Chris G. VERIFIED CUSTOMER
Miguel is always fantastic and above board. I appreciate his communication and professionalism! Thanks again!
10/21/2021
PATINO L. VERIFIED CUSTOMER
My car is still the same ... today I received it and stayed in the middle of the road ... I called the representative twice and he never answered me ... at this moment my car does not work ... I will wait until tomorrow to let a tow truck take you to the dealer
10/21/2021
BRETT K. VERIFIED CUSTOMER
Duane has been my service manager since 1992. RSM Ford should acknowledge the outstanding service he provides to this dealership. Excellent customer service delivery manager
10/21/2021
Peter H. VERIFIED CUSTOMER
Always treats us good
10/20/2021
SCOTT Z. VERIFIED CUSTOMER
Duane was fantastic! He helped my daughter with her tire issue and checked all other tires and told her she needed all tires replaced. He showed her how low the tread was and explained the best options. He was very helpful! She was very comfortable.
10/20/2021
MICHAEL L. VERIFIED CUSTOMER
Miguel did an outstanding job! He made the service experience very easy. Much appreciate his professionalism and courteousness.
10/20/2021
Ning Hsin. VERIFIED CUSTOMER
Diane is awesome ! Easy to work with and on top of everything . Love to work with him every time
10/20/2021
Donovan P. VERIFIED CUSTOMER
Great service thank you
10/20/2021
Janette E. VERIFIED CUSTOMER
Duane is amazing and makes us feel welcome every single time!
10/20/2021
MICHAEL H. VERIFIED CUSTOMER
Amazing customer service!
10/19/2021
Grace P. VERIFIED CUSTOMER
Get rid of message on the message center.
10/19/2021
Tony M. VERIFIED CUSTOMER
You always deliver exceptional service. Thank you!
10/19/2021
Samantha C. VERIFIED CUSTOMER
Duane consistently provides exceptional service and I will not take my vehicle anywhere else, even though I live 45 mins away. The staff is always friendly and efficient. The honest recommendations that he provides are very appreciated.
10/19/2021
Cesar R. VERIFIED CUSTOMER
I’m very satisfied. Miguel is very helpful.
10/19/2021
VANESSA L. VERIFIED CUSTOMER
The only issue I had is that I asked if they can check my alignment and I was told it was complimentary. There was nothing on my paperwork stating it was checked. Also when I made my appointment, I was told that I had a recall to check my roof rack. I have no idea if they checked it because again, it didn’t state anything on my paperwork. Before when I had a recall in the past, it was listed.
10/19/2021
Lynda K. VERIFIED CUSTOMER
Duane has always been helpful and courteous. We consider Duane our go-to guy.
10/19/2021
John G. VERIFIED CUSTOMER
Fred Campos did a great job.
He was polite and treated me in a respectful manner.
10/17/2021
Deborah F. VERIFIED CUSTOMER
Miguel was great-very helpful and so efficient. Keep up the good work! Thanks