I have been a sales/service customer with SM Ford for the last 26 years. That says it all.
11/14/2023
Michael H. VERIFIED CUSTOMER
Miguel is always so helpful and considerate of my time and care of my vehicle he is an asset to dealership. I don’t go anywhere else for service.
Thank you
11/12/2023
Jeff B. VERIFIED CUSTOMER
I was charged $66 to top off my DEF with $14 worth of fluid. I appreciate the complimentary car wash, but my truck was so filthy after the wash that it would have been better not to wash it at all!
11/12/2023
Douglas P. VERIFIED CUSTOMER
Fredy is a credit to the service team
He’s very knowledgeable and attentive.
He grades an A+!
11/12/2023
Justin L. VERIFIED CUSTOMER
Fredy is always on top of my unique requests. He is great!
11/12/2023
Michael P. VERIFIED CUSTOMER
Miguel was great, I will come back and ask for him!
11/12/2023
Mark F. VERIFIED CUSTOMER
Fredy was great and the service was done very quickly. Your Service Department is very impressive and efficient. Thank you.
11/11/2023
Edie L. VERIFIED CUSTOMER
Friendly service, and very fast Freddy was a really good guy!!!
11/11/2023
Mary C. VERIFIED CUSTOMER
Great service as usual. Miguel and his assistant, Kelsey are awesome
11/11/2023
Marta H. VERIFIED CUSTOMER
Professional,efficient and courteous.
11/11/2023
DANIEL S. VERIFIED CUSTOMER
Miguel was very helpful and kept me updated on my vehicles progress
11/11/2023
David H. VERIFIED CUSTOMER
Sal, as usual, provided excellent service. I am 100% satisfied.
11/11/2023
Robert L. VERIFIED CUSTOMER
Very satisfied
11/11/2023
Philip S. VERIFIED CUSTOMER
All was good
11/11/2023
Gwyneth H. VERIFIED CUSTOMER
The whole process went very smooth. Fredy did a great job.!
11/10/2023
Yvonne S. VERIFIED CUSTOMER
I never received a personal call from my service advisor, only text messages which some came across rude and sarcastic. Maybe she was having an off day, but her comments made me and my experience with this service interaction feel undervalued, unappreciated, frustration & annoyance.
11/10/2023
Helen R. VERIFIED CUSTOMER
He was very thorough and meticulous with handling my car . I feel very confident and comfortable that I can trust this dealership . I live in Huntington but my parents live locally so that’s why I ended up going here. Very happy I did. I wish I lived closer because this was an amazing experience. Can’t say enough good things
11/10/2023
Joseph Y. VERIFIED CUSTOMER
Great service and personal.
11/10/2023
Marvin P. VERIFIED CUSTOMER
Dropped of my vehicle over night per the email agreement with rep, I followed up the next day around 2pm and I was told that the person in charge of getting the keys from the lock box didn’t do if causing my vehicle to be kept for another day.