Dwayne has been taking care of my cars for quite a few years he is always very pleasant and he’s a straight shooter gives me the right answers
10/1/2021
James W. VERIFIED CUSTOMER
The best service department staffed by the most knowledgeable and considerate personnel. We loved working with Duane. We waited for our vehicle and Duane kept us updated on the time remaining to completion
Great experience!!
10/1/2021
Jesse F. VERIFIED CUSTOMER
Dwayne was helpful and prompt. I appreciate the no-nonsense approach to his dealings with clients and will me back for service. Never for sales but always for service.
10/1/2021
Gerald P. VERIFIED CUSTOMER
Great service as always
9/30/2021
Michael G. VERIFIED CUSTOMER
Sal has been wonderful to work with. I would buy a new car from you if you had what I wanted. 22' expedition max with hybrid engine.
9/30/2021
Michael S. VERIFIED CUSTOMER
Problem was fixed. Fast professional sevice
9/30/2021
Mario F. VERIFIED CUSTOMER
He was very informative and called to let me know the car was going to be a little bit later. Great job
9/30/2021
Shane T. VERIFIED CUSTOMER
I had my remote start removed from my truck without my knowledge or my consent and a new remote system with remote installed without my knowledge or my consent. I was then charged for this service. I will be disputing this charge with my bank and contacting the Bureau of Auto Repair unless this can be resolved amicably. This is not the service I was expecting from Ford.
9/30/2021
Robert H. VERIFIED CUSTOMER
None
9/30/2021
Kendall H. VERIFIED CUSTOMER
He was amazing and went above and beyond helping
9/30/2021
Dominique B. VERIFIED CUSTOMER
Very happy!
9/30/2021
Randall W. VERIFIED CUSTOMER
Thank you Sal and all the great men and women at Santa Margarita Ford, for the great service and your professionalism. Job well done.
9/30/2021
Tina R. VERIFIED CUSTOMER
Sal was super nice and was able to have my car fixed and serviced in a timely manner. He explained everything before and after the work was done.
I really appreciated his knowledge and professionalism.
Thank you Sal !
9/29/2021
Rosalind H. VERIFIED CUSTOMER
The service staff at Santa Margarita Ford is always friendly.
9/29/2021
Carlos T. VERIFIED CUSTOMER
Problem was never address
9/29/2021
John T. VERIFIED CUSTOMER
Miguel . Always does a great job to accommodate the customer. John’s
9/29/2021
Catherine F. VERIFIED CUSTOMER
Duane Litz is always #1 when I bring my car in for service! He is the Best!!!
9/29/2021
Lesley A. VERIFIED CUSTOMER
Took my escape in for a minor service and the service was quick and friendly. I appreciated the advice on future service.
9/29/2021
Joe S. VERIFIED CUSTOMER
Thank you for being professional and sociable
9/29/2021
Brandon B. VERIFIED CUSTOMER
I am very particular with my vehicles & after dealing with Miguel I know I can trust him to take care of my truck. He was kind, professional, knowledgeable, personable & had great customer service. Because of my experience with Miguel I will continue to bring my truck to RSMF & when it comes time to purchase my wife a Ford Expedition she wants I’ll be getting it from RSMF.
Thank you Miguel !