My truck leaked oil all over my driveway after the oil change.
8/22/2021
Kevin P. VERIFIED CUSTOMER
Great communication and provided updates about my vehicle.
8/22/2021
George W. VERIFIED CUSTOMER
I’m new to the area and very pleased with the friendly, trustworthy service I received today. Specifically Sal was very helpful in diagnosing a likely issue and treating me fairly as a customer. Hard to say this without sounding cheesy but you’ve won my future business given today’s efforts. Thank you.
8/22/2021
Delgadena F. VERIFIED CUSTOMER
Excelente trabajo
8/22/2021
Terry O. VERIFIED CUSTOMER
Dwayne
Is awesome
8/21/2021
Ashlee J. VERIFIED CUSTOMER
On a scale of 1-10, J would give Freddy an 11. He was great!!
8/21/2021
Mary W. VERIFIED CUSTOMER
I was disappointed. I checked my car in at 7:50 am. It wasn’t even looked at until the afternoon. I finally got to pick it up close to 3 pm. This turned out to be for an oil change and inspection.
8/21/2021
Aneta G. VERIFIED CUSTOMER
Great customer service and a job well done.
8/21/2021
JENNIFER H. VERIFIED CUSTOMER
Job well done. Great customer service.
8/21/2021
Shiri S. VERIFIED CUSTOMER
He’s amazing!!! He’s always friendly, responsive and remembers to ask if I’m happy with the service! ????????????????
8/21/2021
Michelle P. VERIFIED CUSTOMER
Whatever you use in your car wash is way better than the off the shelf top brand I use! And thanks for the great service as always.
8/21/2021
Arthur S. VERIFIED CUSTOMER
Freddy made my appointment go very smoothly. I had an appointment for 10 am.
He immediately did the intake, had the problem diagnosed, contacted the extended warranty co.
I was in and out within 2 hrs . Including a car wash.
Good job Santa Margarita Ford team!
8/20/2021
HENRY J. VERIFIED CUSTOMER
Miguel is awesome! Everything went smooth and he is very personable. Give Miguel a raise.
8/20/2021
Jim B. VERIFIED CUSTOMER
I only go to Duane and I've done so for 20 years. He is the best.
8/20/2021
Robert E. VERIFIED CUSTOMER
Yes , Miguel stayed in touch on status of update.
8/20/2021
Jorge P. VERIFIED CUSTOMER
Miguel kept me informed and always treats me well
8/20/2021
Linda D. VERIFIED CUSTOMER
Excellent dealership, sales force and service dept. I am always very satisfied with all service appts. Thank you Santa Margarita Ford !!
8/20/2021
Cynthia L. VERIFIED CUSTOMER
I trust that Duane will always provide me with the best service. He is kind and friendly.
8/20/2021
Rob H. VERIFIED CUSTOMER
Miguel is a pleasure to do business with. He is always knowledgeable, professional and helpful. We have trusted him with our vehicles over the last 3 years and will continue coming to your service department because the staff is efficient and dependable.
8/20/2021
Dorothy C. VERIFIED CUSTOMER
Miguel once again exceeded my expectations! Great follow-up as always. He is definitely an asset to your dealership.