Miguel and the team are great. He keeps me informed throughout the service. And always gets the car turned back around to me as soon as possible
7/12/2021
Yolanda V. VERIFIED CUSTOMER
A job well done..????????
7/11/2021
Chris E. VERIFIED CUSTOMER
Easy - will be back
7/11/2021
Greg C. VERIFIED CUSTOMER
Great experience! Would come back again anytime.
7/10/2021
ANTHONY S. VERIFIED CUSTOMER
Duane has been our service advisor for over twenty years. Duane has always given us 110 % of his service. Happy to have him as our Service Advisor.
Anthony and Kathy Sidoti
7/10/2021
Cherrie H. VERIFIED CUSTOMER
Santa Margarita Ford is the greatest auto store in south Orange County,
I drive 40 miles to get my vehicle serviced with Duane, I only drive Ford vehicles,
I have been bringing my vehicles to Santa Margarita Ford since they opened about 25 years ago.
7/10/2021
Damian M. VERIFIED CUSTOMER
Duane is very knowledgeable and knows what he is doing!
7/10/2021
Hugh W. VERIFIED CUSTOMER
Dwayne is the only service writer I’ve been to in all the years I’ve been coming to your dealership he gives me the best service so I stick with him and all that work that was done today was fine no problem
7/10/2021
Dayna O. VERIFIED CUSTOMER
excellent service as always!
7/10/2021
CURTIS S. VERIFIED CUSTOMER
Miguel I was great at keeping me updated in the status of my truck.
7/10/2021
LISA S. VERIFIED CUSTOMER
Dwayne has been excellent at service very thorough and a very kind man
7/10/2021
Patrick C. VERIFIED CUSTOMER
Duane is the best service advisor anywhere. I ask for him always, he is honest and communicates really well.
7/10/2021
Steven K. VERIFIED CUSTOMER
Duane is a great asset for RSM Ford
7/9/2021
Nextech Systems. VERIFIED CUSTOMER
Easy, no issues.
7/9/2021
Wayne N. VERIFIED CUSTOMER
Freddy was very nice and personable. He did his best to communicate with me as to what my car needed and how long it would take. He was great to work with.
7/9/2021
Ronald C. VERIFIED CUSTOMER
The service is always great at SM Ford. We have serviced a total of 6 vehicles at SM Ford & purchased 4. I always recommend SM Ford to friends,
7/9/2021
Christine T. VERIFIED CUSTOMER
Duane is solid - lucky to work w him.
7/9/2021
SCOTT D. VERIFIED CUSTOMER
Excellent customer service from Sal. Professional and prudent communication regarding the vehicles status. Thanks Sal!