Although it took a long time to get my expedition back Sal was great the whole time and always kept me updated.
6/25/2021
Jim D. VERIFIED CUSTOMER
Miguel is the best! You need to give this guy a raise.
6/24/2021
Ethel J. VERIFIED CUSTOMER
Will do thanks for everything
6/24/2021
Karen P. VERIFIED CUSTOMER
I always receive prompt, courteous service from Duane. I've been coming to RSM Ford for over 20 years to have my trucks serviced!
6/24/2021
Gerald B. VERIFIED CUSTOMER
Duane is awesome.
Provides the best service for my wife’s flex and also for my company car.
6/24/2021
BJARNE C. VERIFIED CUSTOMER
I will be pleased to answer
Not totally comfortable with car needed a replacement transmission in 31 k miles
I was a master technician and Independent Mercedes repair facility w 6000 feet shop and 8 bays so this repair breakdown bothers me.
And my lease is up in a few month and this could reflect on what my next lease car brand will be
Sincerely
Conrad
6/24/2021
Veronica L. VERIFIED CUSTOMER
The car recall was completed to my satisfaction but dropping off my car at night was unacceptable. I let the scheduler know I would
Be dropping my car at night and the gates were locked. Your message says someone is on the premises until 8 pm. I arrived at 7:40 to locked gates with no directions as to where to leave my car. The live chat was no help whatsoever. After purchasing three cars at your dealership I will no longer give you my business.
6/24/2021
WILLIAM R. VERIFIED CUSTOMER
Good service today. Handled everything i asked and more. All with in my tight schedule
6/24/2021
Nicole F. VERIFIED CUSTOMER
loved everything and the guy who helped me, he was super nice and let me know everything about what needed to be done with my truck
6/24/2021
Ryan N. VERIFIED CUSTOMER
Second time having Sal as my Service Advisor and he is excelent to work with.
6/24/2021
John G. VERIFIED CUSTOMER
I always feel like I’m in good hands with Miguel.
6/24/2021
TERESA H. VERIFIED CUSTOMER
did exactly what was expected...
6/23/2021
SAMUEL P. VERIFIED CUSTOMER
Always enjoy the service experience at SMFord. Duane is always helpful and friendly.
6/23/2021
ROGER P. VERIFIED CUSTOMER
Outstanding service!
6/23/2021
ERIC J. VERIFIED CUSTOMER
Great service, Freddy always brings his 'A' game! Backup camera recall was done in 3 hours, quick turn around.
6/23/2021
CARMEN G. VERIFIED CUSTOMER
I appreciated the fast service in getting my car into installing the new air bag. I was on my way home in 20 minutes. The repairs only took a few hours.
Thank you,
Carmen
6/23/2021
Willie T. VERIFIED CUSTOMER
Keep up the good work. Stay customer centric!
6/23/2021
Tom W. VERIFIED CUSTOMER
The service was great. They fixed the problem I took the truck in for but now the automatic window on the drivers side doesn’t work. It worked when I took it in. Now I have to make another appointment for a truck with less than 10,000 miles