Jacob was very knowledgeable and gave me advice on how to maintain my electric vehicle
11/3/2023
Victor G. VERIFIED CUSTOMER
Clare conducted herself in a very friendly and professional manner. She made my truck repairs the most simplest and stress free experience ever.
After receiving my truck back washed and cleaned I was very satisfied and I will definitely recommend friends and everyone who ask.
Sincerely
Vic
11/3/2023
Matthew S. VERIFIED CUSTOMER
Great service with Miguel. He should get a raise.
11/3/2023
David D. VERIFIED CUSTOMER
Clare was a polite and knowledgeable service representative who helped me navigate the problems with my car. I appreciate all her help and support. Thank you Clare
11/2/2023
Kelly J. VERIFIED CUSTOMER
Fredy was amazing, he went above and beyond to help me. Very personable and helpful. I would recommend him to anybody that buys a Ford. Thank you for your wonderful service.
11/2/2023
Rob H. VERIFIED CUSTOMER
I want to thank Service Advisor Miguel Aparicio for his professionalism and dedication to his job. Our Ford Edge needed a purge valve and the cost for completing the job was $700. When we purchased the vehicle we had also purchased a service contract with Partners Administrative Service (which we had forgotten about until we looked at our contract). Miguel took the time to investigate and found out that they would cover the cost of the purge valve—less $100. We can’t thank him enough for saving us $600. He is always patient, friendly and willing to accommodate our every need. He is the reason we trust our vehicle with Santa Margarita Ford. Thank you, Miguel.
11/2/2023
Connie K. VERIFIED CUSTOMER
Great service from Claire today.
11/2/2023
Gregory J. VERIFIED CUSTOMER
Fredy kept me informed on the progress of my vehicle.
He will continue to be my service advisor for all future
visit.
11/2/2023
Marsha S. VERIFIED CUSTOMER
Miguel was extremely helpful in getting my car the service it needed. He kept me apprised of every step along the way. He was always courteous and answered my questions with a smile.
11/2/2023
Mary S. VERIFIED CUSTOMER
Sal is my favorite person at Santa Margarita Ford!
11/2/2023
Randy K. VERIFIED CUSTOMER
Clare is a courteous professional gem!
11/1/2023
Jesse R. VERIFIED CUSTOMER
Happy with your service, not happy with oil change new prices!
10/31/2023
Steven M. VERIFIED CUSTOMER
Clare was extremely helpful and communicated well. I usually get service at Tuttle click in Irvine, because of Clare I will come to you from now on. Thank you Clair!
10/31/2023
Cynthia G. VERIFIED CUSTOMER
If I knew ford was unable to service my ford, I would have started taking it elsewhere 13 years ago after the warranty expired. I’ve been a customer since 2008. Duane Litz was always polite and helpful. Fredy Campos tried. But my car had to be taken in for service 4 times in 3 weeks. And after telling me ford discontinued my catalytic converter so it couldn’t be serviced Fredy promised VIP return service to my home. After 2 hours of waiting I checked in. He then said that they couldn’t. Instead of getting back to me or taking care of it first thing the next day, I contacted the service department to speck with a manager. Andrew asked why and then proceeded to get my unserviced car driven back to my house for me promptly.
10/31/2023
Steven K. VERIFIED CUSTOMER
Your service advisors are great but I never receive discount mailers from Santa Margarita Ford. This is why I take my car to Tittle Click in San Juan Capistrano. They always send me flyers!
10/31/2023
Diane R. VERIFIED CUSTOMER
Thank you Fredy Campos!!!!
10/31/2023
James B. VERIFIED CUSTOMER
Got to the dealership early and Freddy took the time to help before hours so I could start my day.
10/31/2023
John W. VERIFIED CUSTOMER
Experience great. Thanks so much.
10/31/2023
Sahar M. VERIFIED CUSTOMER
Thank you so much Ford Team! I am very impressed with your customer service and convenience! My family never thought about ford as an addition to us but now we are seriously thinking about it! Thanks again