Sal was courteous efficient and kept me informed of the progress on my vehicle. He made the entire service experience truly enjoyable
5/20/2021
Donald M. VERIFIED CUSTOMER
Had 8:15am appointment for 1-2 hour update car not completed until 2:30 pm
5/19/2021
Jon C. VERIFIED CUSTOMER
I appreciate all the help. Fred was very helpful.
5/19/2021
Troy P. VERIFIED CUSTOMER
My car was supposed to be washed and it wasn’t
5/19/2021
WILLIAM C. VERIFIED CUSTOMER
Sal was excellent.
5/19/2021
PHILIP S. VERIFIED CUSTOMER
Great service, very happy, thanks
5/18/2021
Peter H. VERIFIED CUSTOMER
Thanks Fredi!
5/18/2021
ELLEN T. VERIFIED CUSTOMER
I came to Santa Margarita Ford because of Fredy Campos. He is the absolute best and you are fortunate to have him. He is caring and honest. I’m sure many past costumers would be thrilled to discover him at your business. Thank you.
5/18/2021
LISA M. VERIFIED CUSTOMER
Always great service. I’m always glad to see Duane is still there
5/17/2021
Armin N. VERIFIED CUSTOMER
If you genuinely care contact me directly and I can explain in detail how and where things were terrible! And they were.
5/17/2021
Roger M. VERIFIED CUSTOMER
This was my first visit to Santa Margarita Ford. I was highly pleased with the customer service. Freddy was friendly, knowledgeable, and showed a true caring attitude.
5/17/2021
Danette A. VERIFIED CUSTOMER
Sal was professional, personable and very tentative during the process. He provided the exceptional service experience I have come to expect at RSM Ford.
5/16/2021
Justin F. VERIFIED CUSTOMER
Sal was very friendly, expedient, and complete in his assistance today. Thank you.
5/16/2021
JOSEPH K. VERIFIED CUSTOMER
Came in for oil change and maintenance and specifically asked to have the windshield wiper fluid filled and was told” oh yeah - we always do”. It wasn’t. I asked to have my phone interphase checked as I did last time and was told it’s out of warranty and no record of my stating the problem last visit but I clearly did. Quote was over $1200 so I asked for it to be looked into by the last service guy Miguel who does not come in until Tuesday and left with it not fixed and an incomplete maintenance job. Very disappointed and looking for other places to get service done.
5/16/2021
Regina M. VERIFIED CUSTOMER
Truly love the attention and effecient work. Thank you.
5/15/2021
Alfred A. VERIFIED CUSTOMER
Great service as always.
5/15/2021
Steve S. VERIFIED CUSTOMER
Salvador Preciado was a consummate professional.
5/15/2021
MIKE M. VERIFIED CUSTOMER
Salvador did everything he could do to help with the busy schedule that you guys have.
5/15/2021
Dana D. VERIFIED CUSTOMER
The service team did a great job repairing my van. Duane was very helpful also.