I waited for 65 minutes fir my truck to be pulled up ! Last visit took 40 minutes !
4/30/2021
Austin E. VERIFIED CUSTOMER
Excellent customer service and repair work.
4/30/2021
KEITH K. VERIFIED CUSTOMER
Why would you schedule an all day appointment for a recall when you did not have the parts? Now I have to take more time off work to come back, IF I ever hear from you. Waste of my time so you can try to upsell me parts & services I don't want or need. Time to wake up & start treating your customers with some respect.
4/30/2021
Joanne P. VERIFIED CUSTOMER
I appreciate the efficiency and informative service. My car comes back not only repaired properly , but well cared for.
4/30/2021
Veronica V. VERIFIED CUSTOMER
Great service, appreciated the pick up and drop!
4/30/2021
Callum W. VERIFIED CUSTOMER
Freddy is the man! He helped me get the right tires for my Fiesta and I’m very happy with them.
4/29/2021
Kefren D. VERIFIED CUSTOMER
I’m very happy with Mr. Duane attendance, professional!!
4/29/2021
CARLOS B. VERIFIED CUSTOMER
Sale is awesome. Great guy and very polite. I really appreciate it and feel like a valued customer.
4/29/2021
JERAMY G. VERIFIED CUSTOMER
Thank you
4/29/2021
Thomas H. VERIFIED CUSTOMER
Miguel is the reason I had my car towed to RSM ford. I trusted Miguel to correctly diagnosis my hybrid issues which he and his technicians did a phenomenal job. And the best part is the options he gives me to fix the car. Giving me options earns my trust vs thinking I'm just getting my money taken. Miguel and all the technicians should be commended for the level of service I received on my latest visit.
4/29/2021
Michael H. VERIFIED CUSTOMER
Great job on my vehicle! Thank you
4/29/2021
Scott K. VERIFIED CUSTOMER
He had the truck check out throughly and found no problems and I am greatful thank you very much
4/29/2021
Lee G. VERIFIED CUSTOMER
Thank you. My time was valued and I appreciate the effort.
4/29/2021
WILLIAM B. VERIFIED CUSTOMER
I did not authorize my car to be washed and now the car has scratches and swirl marks on it.
I want to receive a call from someone on this ASAP!
4/29/2021
THEO P. VERIFIED CUSTOMER
Friendly, efficient, knowledgeable. He took care of all my questions and concerns in a timely manner.
4/28/2021
Donna Marie. VERIFIED CUSTOMER
Sal was very helpful!
4/28/2021
Dorene W. VERIFIED CUSTOMER
Fredy is the best. He has been my serviceman previously and always is very helpful and professional. You need 10 more Fredys!!!
4/28/2021
Chrystal A. VERIFIED CUSTOMER
Duane always the best! Thank you SM Ford!
4/28/2021
Daniel W. VERIFIED CUSTOMER
Dam Hernandez was EXCEPTIONAL! Very knowledgeable and so easy to work with