The only thing problem we had was that the change oil light was not reset. We called and a tech talked me through the process to reset it and now all is good. As is usual, Duane did a great job.
3/19/2021
Sandra E. VERIFIED CUSTOMER
With the larger service I feel my car should have been washed
3/19/2021
Kevin B. VERIFIED CUSTOMER
Duane is the reason I always buy Fords!
3/19/2021
Marcella Q. VERIFIED CUSTOMER
The people at Santa Margarita Ford are always so nice, professional and helpful!
3/19/2021
Arlene R. VERIFIED CUSTOMER
Great customer service. Sal was very focused on providing timely and effective service. Great!
3/19/2021
DENNIS H. VERIFIED CUSTOMER
Duane is great to work with. Very professional. That is why we always ask for him when we bring our Flex in for service.
3/19/2021
Lindsay K. VERIFIED CUSTOMER
Awesome as always!
3/18/2021
Hillary L. VERIFIED CUSTOMER
Duane did a great job!
3/18/2021
Gordon H. VERIFIED CUSTOMER
Duane Litz took care of me. Thank you Duane.
3/18/2021
Brian R. VERIFIED CUSTOMER
Received trade in info while I was there!
3/18/2021
Anthony A. VERIFIED CUSTOMER
Duane is amazing
3/18/2021
Terrance A. VERIFIED CUSTOMER
Friendly, helpful & knowledable
3/18/2021
Darcy S. VERIFIED CUSTOMER
Great experience with Fredy! Friendly, helpful, professional, appreciated the care and the follow up, and, the friendly service. Hope to get to work with him next time!
3/18/2021
Rob H. VERIFIED CUSTOMER
Miguel has been responsible for servicing several of our vehicles and we trust him completely. He is professional, reliable and we would not have our vehicle serviced at any other dealership. He is a valued asset to Santa Margarita Ford.
3/18/2021
Ryan O. VERIFIED CUSTOMER
Always appreciate Miguel! Came in with engine trouble and of course it was a problem outside of warranty coverage. Miguel helped me out, gave me what small deals he could and made the whole thing easy as could be! Great communication and open with me through entire transaction.
3/18/2021
Mitchell R. VERIFIED CUSTOMER
Miguel is always an absolute pleasure. Keeps me updated and facilitates any questions I have about the process.
3/18/2021
Michelle B. VERIFIED CUSTOMER
It was a pleasure to work with Fredy today. He was very professional and took very good care of myself and my vehicle.
3/17/2021
LYLE M. VERIFIED CUSTOMER
I say it every time, the reason I go to the dealership is because of Miguel! He's caring, honest and knows his job! Having some issues with the mechanics, but still love SM Ford!
3/17/2021
Joan B. VERIFIED CUSTOMER
All good and fast service. Duane has always treated us well.
3/17/2021
Susan D. VERIFIED CUSTOMER
I am very pleased with the customer service I received from Jonathan. I don’t remember his last name. He was was very professional, personal and helpful. It was definitely a good experience.