Sal has always been awesome and welcoming when we bring our Mustang in for service. He always takes time to explain everything thoroughly. I’m so glad that we have been fortunate enough to work with Sal as our service writer.
2/28/2021
Kasey B. VERIFIED CUSTOMER
Fredy was awesome !
2/28/2021
Masood E. VERIFIED CUSTOMER
Exceptional service!!
2/28/2021
Benito K. VERIFIED CUSTOMER
A technician/mechanic was willing to start working on my truck today, but was told by the service rep to not start today. Being that I live over an hour away, it would have been greatly appreciated if my truck were worked on, being the resources were available.
2/28/2021
Janelle G. VERIFIED CUSTOMER
Miguel was very helpful and informative. Updated me throughout the day re status. Not pushy when I declined certain requested maintenance. Very good experience. Thank you, Janelle
2/28/2021
John L. VERIFIED CUSTOMER
Duane was exceptional! His service today was extraordinary!!!
2/28/2021
Greg L. VERIFIED CUSTOMER
I usually don't trust the dealer with my vehicle but I trust the people that live and work in Santa Margarita. Thanks for doing a great job and an honest one too.
2/28/2021
Todd C. VERIFIED CUSTOMER
Sal Preciado was very easy to work with. He made sure all of my maintenance concerns were addressed and fixed at the lowest price possible. The vehicle was ready as promised and washed, a bonus!!
2/28/2021
Patricia S. VERIFIED CUSTOMER
Very helpful. Great service!
2/27/2021
Michael S. VERIFIED CUSTOMER
Duane is outstanding and a true professional!! Very happy with my service.
2/27/2021
MARY W. VERIFIED CUSTOMER
Miguel was very helpful. He answered all my questions and was very professional.
2/27/2021
ROBERT R. VERIFIED CUSTOMER
Fredy was very helpful meeting my time constraints. Answered all my questions. Thanks.
2/27/2021
George N. VERIFIED CUSTOMER
Miguel is an excellent representative for Ford RSM. He is a definite asset!
2/27/2021
Roger R. VERIFIED CUSTOMER
Don't lose him.
2/26/2021
Luz S. VERIFIED CUSTOMER
Salvador promptly acknowledged and advise me he would be able to further assist once he was done the current customer he was assisting. Very professional.
2/26/2021
KALEY P. VERIFIED CUSTOMER
Sal was great.
2/26/2021
Catherine G. VERIFIED CUSTOMER
As always the service here is excellent! Thank you Duane!
2/26/2021
Chris B. VERIFIED CUSTOMER
Duane was great! Thank you!
2/26/2021
Kevin P. VERIFIED CUSTOMER
Great customer service. Kept me well informed on the progress of my vehicle.