Salvador took care of my needs very quickly and he was very thorough while checking in my vehicle. You are lucky to have Salvador in your staff!
1/24/2021
Todd K. VERIFIED CUSTOMER
Thank you
1/24/2021
PURSUE HEALTH. VERIFIED CUSTOMER
Fredy is a stud. Knowledge, follow up and service levels are as good as they get
1/23/2021
NATALIE B. VERIFIED CUSTOMER
Thanks for Duane's specific help on this issue.
1/23/2021
Abraham K. VERIFIED CUSTOMER
Duane, my advisor was very helpful and took good care of me.
1/23/2021
Susan D. VERIFIED CUSTOMER
Concierge service, pick up and delivery of my vehicle was outstanding! Santa margarita Ford has outstanding customer service! I am so pleased! Will continue to use SM Ford for service and when I am ready for a new car, that is where I will buy it! Thanks to Amy, Sal and the pick up and delivery drivers!
1/23/2021
Deborah M. VERIFIED CUSTOMER
Duane is awesome!
1/23/2021
Benjamin S. VERIFIED CUSTOMER
You guys left my window open. Played with my radio station, dashboard dirty....disappointing. what happened to you guys??
1/23/2021
Hector J. VERIFIED CUSTOMER
Satisfied, except for the sunroof braking at such low mileage 34,000 on a High end vehicle . Hector
1/22/2021
Matt G. VERIFIED CUSTOMER
Sal was great. Very courteous, and kept me in the loop while my Raptor was being fixed. Really appreciate it!
1/22/2021
Dana S. VERIFIED CUSTOMER
Miguel was very helpful and professional.
1/22/2021
ANDREW C. VERIFIED CUSTOMER
Job was done on time and for less than original estimate. I received the car back freshly washed too...a very enjoyable experience all the way around.
1/22/2021
Mike O. VERIFIED CUSTOMER
You guys do a good job in service. No BS
1/22/2021
KATHRYN M. VERIFIED CUSTOMER
Duane has been helping me for many years. I trust him.
1/22/2021
Mary Catherine. VERIFIED CUSTOMER
Thanks Duane, job well done!
1/21/2021
Stephen T. VERIFIED CUSTOMER
Always enjoy the customer focused attention received at Santa Margarita Ford. The Service team and associated representatives are professional making the experience very satisfying. Have always enjoyed working with Miguel Aparicio and Salvador Preciado
1/21/2021
Socal Single. VERIFIED CUSTOMER
Duane always, since the dealership opened has provided the best service period. I would never take my Ford’s to another service advisor. He’s simply the best.