This is the second time I’ve taken it there And both times they said they were going to give it a wash off and clean it and they even called today and texted but it was almost done and the person that verbally told us on the phone said it was headed over to the car wash at that moment so we said will be there in 20 minutes we got there in 20 minutes and they brought us a dirty truck again
1/15/2021
GARY M. VERIFIED CUSTOMER
Miguel is always great to deal with.
Efficient, friendly, and professional.
1/15/2021
Steven M. VERIFIED CUSTOMER
Duane was great! Truck was fixed. I’m happy!!
1/15/2021
Linda G. VERIFIED CUSTOMER
Thank you for your professional service
1/15/2021
Anita W. VERIFIED CUSTOMER
Duane was amazing! He expedited the service for me because my son was in the hospital and that was the only time I was able to get my battery changed out. Instead of 90 minutes, it only took 20 minutes. I am so appreciative of his “going above and beyond” customer service!
1/14/2021
JACOB P. VERIFIED CUSTOMER
Just need clarity on how I can use my Ford Pass points for service and how to earn points from the service.
1/14/2021
Biff C. VERIFIED CUSTOMER
Service could not have been better!
1/14/2021
Jd O. VERIFIED CUSTOMER
Duane was absolutely a pleasure to work with
1/14/2021
Daniel R. VERIFIED CUSTOMER
Duane Litz was awesome and super professional.
1/14/2021
Chris W. VERIFIED CUSTOMER
Well done. Fast efficient and friendly
1/14/2021
Eric M. VERIFIED CUSTOMER
I was told a wash was part of the service package but the service team did a great job with measuring break and tire wear. I feel comfortable with using Santa Margarita Ford for service
1/14/2021
Christopher G. VERIFIED CUSTOMER
Phenomenal I had the greatest experience at Santa Margarita Ford, you guys are the greatest
1/14/2021
John G. VERIFIED CUSTOMER
Thank you Miguel for your courteous help in resolving my vehicles issue. You continued to keep me informed which I appreciated. Another big thank you for the service personnel who worked on my vehicle as the work was completed as hoped and expected from this dealership.
Thank you RSM.
1/13/2021
ANTHONY C. VERIFIED CUSTOMER
Miguel has always given us great service!
1/13/2021
DAVID A. VERIFIED CUSTOMER
Always great service!
1/13/2021
Rochelle S. VERIFIED CUSTOMER
Steven was very helpful and a great job.
1/13/2021
KINISON P. VERIFIED CUSTOMER
Miguel was awesome .. very knowledgeable of what needed to be done.. responding in a timely manner and very helpful considering the situation that was put on him... (Thanks Miguel) if I didn’t live in San Clemente I would totally be a regular customer at your facility cause of the service I received from Miguel.
1/13/2021
ARTHUR B. VERIFIED CUSTOMER
Duane was very professional, helpful and so nice.
1/13/2021
Josh G. VERIFIED CUSTOMER
Had truxk serviced yestersay, all my tires are flat today.