very good attention from Miguel Aparicio, he gave me information and answered my questions very well.
1/12/2021
TRISTAN M. VERIFIED CUSTOMER
I was very happy with the service.
1/12/2021
Paul S. VERIFIED CUSTOMER
Great service
1/12/2021
Sean G. VERIFIED CUSTOMER
I have been servicing my Ford vehicles at Santa Margarita Ford since 1999. Duane has always provided excellent service.
1/12/2021
Michael E. VERIFIED CUSTOMER
Duane is always very professional and helpful! I always enjoy working with him.
1/12/2021
Kevin S. VERIFIED CUSTOMER
Great service. Trustworthy and knowledgeable advisor. Class act
1/12/2021
Richard B. VERIFIED CUSTOMER
Miguel was great and very helpful.
1/10/2021
Jennifer C. VERIFIED CUSTOMER
RSM Ford, specifically Miguel Aparicio, has been excellent with his customer care as well as product knowledge. I had frequented another Ford dealership in Irvine and was extremely dissatisfied and I was made to feel inferior as a customer. Miguel has put my faith back into Ford Service. He is respectful and very well spoken when communicating what is needed and how my concerns will be resolved. I am looking forward to frequenting RSM Ford for all my service needs and working with Miguel again as my Service Specialist. Respectfully, Jennifer C
1/10/2021
Linda G. VERIFIED CUSTOMER
Thank you ????
1/10/2021
Jeff H. VERIFIED CUSTOMER
Nice guys & seemed to be very thorough. The communication was very good - I got a call and a text once it was done. Couldn’t ask for more.
1/10/2021
Stephen G. VERIFIED CUSTOMER
The quality and considerate service offered by your staff is one key factor in why I continue to come to RSM Ford dealership. Keep up the great work!
1/9/2021
Ryan R. VERIFIED CUSTOMER
Miguel did an amazing job assisting us. Thank you Miguel!
1/9/2021
Gil P. VERIFIED CUSTOMER
Ford is the best, this is my third ford made vehicle and i can only say that I'm very happy.
1/9/2021
Allison S. VERIFIED CUSTOMER
Thank you, Duane...always good to know you are there for us!
1/9/2021
Cassandra B. VERIFIED CUSTOMER
The car was washed but the drying process was terrible. Actually, I still had dirt marks around my windshield wipers. So I’d my car was washed it was not the best.
1/9/2021
JIM H. VERIFIED CUSTOMER
First class service by Miguel! Understood my issues, addressed them & did an outstanding job of communications while all was in progress.