All the staff are very helpful!
Thank you very much
12/19/2020
Eric J. VERIFIED CUSTOMER
Sal has always provided me with excellent customer service. He's my go to guy @ RSM Ford!
12/19/2020
Gary C. VERIFIED CUSTOMER
If I had known my rental vehicle would be a truck, I would have declined.
12/19/2020
Ann M. VERIFIED CUSTOMER
Our family has been servicing our Ford cars at SM Ford.. and through these many years, we have had the privilege of working with Duane Litz. In fact, Duane is one of the KEY reasons we continue to come back for service at SM Ford. He’s a true professional, great communication skills, and always available to talk. We appreciate Duane so much!’n
12/18/2020
ERIK J. VERIFIED CUSTOMER
it wasn’t poor customer service by steven or anything, it’s just that the issues weren’t really found/solved. so there wasn’t really a point in bringing it in
12/18/2020
SHANNON W. VERIFIED CUSTOMER
Miguel was very thorough and communicated the process, inspection and what was completed. I am happy with my experience.
12/18/2020
JAIME M. VERIFIED CUSTOMER
Miguel was very professional, fast and knowledgeable. Thank you very much
12/17/2020
Brent C. VERIFIED CUSTOMER
I appreciate the service that I received in the phone and in person. Duane helped me with my questions resulting in us agreeing that my vehicle didn’t require all of the requirements that was recommended by the individual in the phone. Thank you Duane! Every penny saved counts!
12/17/2020
RICHARD H. VERIFIED CUSTOMER
Salvador Preciado was excellent and the service was first class. I will absolutely be back.
Thank you
RICHARD H
12/17/2020
Heidi M. VERIFIED CUSTOMER
I was very happy with the service and customer service we received from Sal. We got our car back a day earlier then expected which really made me happy!
12/17/2020
KIMBERLY J. VERIFIED CUSTOMER
Miguel communicated so well with me through the whole time my car was there and was so helpful. I was very happy with the service I received. He represents your company well. Thank you
12/17/2020
Janice C. VERIFIED CUSTOMER
Duane is great, helpful and knowledgeable!
12/16/2020
John V. VERIFIED CUSTOMER
Everything was GREAT but then I got a call telling me they had forgotten to replace my oil level “dipstick”! Admirably, the technician dove to my location with the missing part. No oil spray was apparent under the hood. However, I was quite concerned because my Mustang has a Whipple Supercharged and has been professionally tuned, with numerous improvements and custom modifications. With so much money, time and effort invested in my car, I am always proactively trying to anticipate and mitigate problems with my Coyote. I am grateful for your quick corrective actions.
12/16/2020
Brooke M. VERIFIED CUSTOMER
Miguel was great about keeping me informed on the status of my vehicle. Great customer service!
12/16/2020
Michael M. VERIFIED CUSTOMER
Sal was great!
Great customer service.
12/16/2020
COLE A. VERIFIED CUSTOMER
Miguel was great and very helpful. Overall, great service.
12/16/2020
JESSE R. VERIFIED CUSTOMER
Sal was great, The best experience I’ve had with any dealership. He provided updates to me daily, responded to all questions and concerns quickly and exceeded my expectations.