Jacob have clear information and the vehicle maintenance was completed in a timely manner
10/10/2023
Belinda K. VERIFIED CUSTOMER
When I discovered my car battery was dead after being on vacation, I called and spoke to Fredy and he was a great help as always. Sal took care of my service when we finally charged the battery enough to drive it there. Very prompt service and my car was ready the first thing the next morning!!! Great service department! Thank you !
Belinda K
10/9/2023
Joseph A. VERIFIED CUSTOMER
Freddy always takes excellent care of me!
10/9/2023
Richard W. VERIFIED CUSTOMER
Thank You!
10/9/2023
Lauren C. VERIFIED CUSTOMER
Thank you for servicing my car today! I appreciate your help!
10/8/2023
Scott R. VERIFIED CUSTOMER
As always, in and out and all complete. He took the time to explain the repair and appreciate, thank you Miguel!
10/7/2023
Aghili M. VERIFIED CUSTOMER
My service advisor was very helpful, professional,very polite &gave me excellent service.Thank you so much
10/7/2023
Beatrice K. VERIFIED CUSTOMER
She was nice kind and thorough. Great addition to the team! Thanks.
10/7/2023
David G. VERIFIED CUSTOMER
The only issue I had, and I would not necessarily have expected your service tech to catch this on a regular service, is that I later discovered that an after market sway bar link (Carli) had come apart and was loose. Otherwise, everything was as expected, and Clare was awesome as usual.
10/7/2023
Roy M. VERIFIED CUSTOMER
Fredy was fantastic, thank you!
10/7/2023
Chris Y. VERIFIED CUSTOMER
Clara is on her game all the time! I actually enjoy going to the service department! Everyone is pleasant, accommodating and awesome!
10/6/2023
Michael M. VERIFIED CUSTOMER
Great service
Awesome people
10/6/2023
Melinda A. VERIFIED CUSTOMER
My service rep Fredy was incredible. Great communication!
10/5/2023
Kathy G. VERIFIED CUSTOMER
Great job!
10/5/2023
Lisa A. VERIFIED CUSTOMER
Kelsey was pleasant and communicative.
Easy to work with and expedited her job with efficiency.
10/5/2023
Darren P. VERIFIED CUSTOMER
The girl that helped me was fantastic. Friendly and knowledgeable and eager to help. Thank you
10/5/2023
Jason S. VERIFIED CUSTOMER
SM ford was great! But I am very disappointed in Ford Motor Co and the extended warranty company/process. The dealership was hamstrung by policy and bureaucracy, unable to make the decisions that that were in the best interest of the customer and customer experience.
SM Ford supported me and assisted every step, but I’m disappointed Ford Motor Co does not have mechanisms in place for them to take care of their customers in situations outside of normal circumstances.
10/5/2023
Grant W. VERIFIED CUSTOMER
My service advisor, Sal, is awesome
10/5/2023
Brian E. VERIFIED CUSTOMER
Miguel once again provided excellent customer service.