Top notch service from check-in to drive off.
Duane kept me informed with timelines and progress of my service. I trust Duane and all staff I’ve dealt with at Santa Margarita Ford. If one is looking for quality, knowledge and professionalism, this is the dealership to visit. They work as a well trained team.
11/12/2020
Chris G. VERIFIED CUSTOMER
Miguel is consistently amazing to work with! Thanks for all you do!
11/12/2020
Dennis C. VERIFIED CUSTOMER
Outstanding
11/12/2020
Deena J. VERIFIED CUSTOMER
Miguel is always friendly and helpful. The car was taking longer than expected so he called to tell me when the new pick up time would be. He offered to have me come back to have the car washed at my convenience since I needed to grab the car before it was washed.
11/12/2020
GORDON H. VERIFIED CUSTOMER
Duwayne took care of me as always. I come there because of him.
Thank you
GORDON H
11/12/2020
Steve C. VERIFIED CUSTOMER
I have 2012 F-150 and the radio just stopped working, the wiper system
Would have the windshield wiper turn on for no reason and the said I needed a new battery (only a year old) but they told me I needed a new one ... the dealership wanted $1100.00 to fix the radio (I’ve never heard radio’s just go out
For no reason. I think the radio should be covered ... I didn’t do anything wrong And I feel I’m getting punished for something I have no control over
11/11/2020
Joan K. VERIFIED CUSTOMER
Ok
11/11/2020
Scott H. VERIFIED CUSTOMER
As usual, Sal was warm and friendly and ensured that the work was done in a quick manner.
11/11/2020
Fritz R. VERIFIED CUSTOMER
Great service
11/11/2020
Penny N. VERIFIED CUSTOMER
Duane is awesome very friendly and knowledgeable. Always ask for duane
11/11/2020
Joel S. VERIFIED CUSTOMER
Thank you for your great help on this repair, Steven!
11/10/2020
Dennis C. VERIFIED CUSTOMER
The best
11/10/2020
Stephen K. VERIFIED CUSTOMER
the issue with my carplay persists I have had 3 instances where it hasn’t worked properly since I was in there.
11/9/2020
Ferdinand S. VERIFIED CUSTOMER
Miguel did an outstanding job! Very much appreciated.
11/9/2020
Richard H. VERIFIED CUSTOMER
Excellent as always!
11/8/2020
Sarah K. VERIFIED CUSTOMER
Duane was wonderful in explaining the next milestones for service. My car was serviced quickly and for a reasonable price. I will definitely return to Santa Margarita Ford.
11/8/2020
Mike W. VERIFIED CUSTOMER
Very fast service and reasonably priced.
11/8/2020
Suzanne B. VERIFIED CUSTOMER
Duane was very helpful in solving the issue. He communicated the problem, that parts needed to be ordered and he will call when they are in. Very professional and friendly
11/8/2020
Matthew J. VERIFIED CUSTOMER
Miguel is always dry friendly and knowledgeable and trustworthy
11/7/2020
Brian G. VERIFIED CUSTOMER
I appreciated the texts to communicate the status on my car. Service was done in a timely manner. Great work!