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Real Reviews from VERIFIED CUSTOMERS
Gregory T. VERIFIED CUSTOMER
You all charge 3to 4x what is fair. I have bought 4 or 5 cars there and I will never step foot in your store again. You should be ashamed. I am calling Ford on Monday.
9/30/2023
Marybeth S. VERIFIED CUSTOMER
Outstanding!
9/30/2023
William C. VERIFIED CUSTOMER
Great Service!
9/29/2023
James L. VERIFIED CUSTOMER
Kelsey was very polite and professional, while at the same time friendly and informative. Excellent employee for your company.
9/29/2023
Jeff S. VERIFIED CUSTOMER
Always great customer service Miguel was great and looks after us..highly recommend
9/29/2023
Edward R. VERIFIED CUSTOMER
Fredy does a great job.
9/29/2023
Terry A. VERIFIED CUSTOMER
Claire was a great representative of your dealership. It was a pleasure doing business ????
9/29/2023
Michael B. VERIFIED CUSTOMER
Fredy Campos is the best!
9/29/2023
Sarah D. VERIFIED CUSTOMER
Jacob is pleasant and helpful. Highly recommend him!
9/29/2023
Karrie B. VERIFIED CUSTOMER
The only thing that **** is, nobody hustles out to greet you when you drive up. Every dealer before SMF the advisor would greet you in the drive. Toyota and Volvo both were there to welcome and accommodate you. When I walked in everyone was on the phone too busy to even say hello. As far as Jacob goes, he was great. Will return because if his professionalism. The tech forgot to reinstall a couple of screws and a glove box tray and I emailed Jacob to ask where the screws went. He responded quickly and was ready to have someone finish the job but I had already made it home. 16 miles south. He called and we figured out where the screws went. He then offered the next service NC because I shouldn’t have to finish the job. I was very stoked that he offered that. There are other dealers I can go to. For now I’m I going to stick with Jacob and SMF.
9/29/2023
Sherry C. VERIFIED CUSTOMER
Clare was very helpful and very professional!
9/29/2023
Ryan J. VERIFIED CUSTOMER
Sal was very helpful as always. I would trust him with our car anytime. Fantastic customer service and I couldn’t ask for more.
9/29/2023
Stephen D. VERIFIED CUSTOMER
Fredy was great as always. Very helpful. Got my truck taken care of and I was on my way.
9/28/2023
Lawrence B. VERIFIED CUSTOMER
Miguel was super! Very attentive to our needs. We are happy with SM Ford!
9/28/2023
Barbara P. VERIFIED CUSTOMER
Service on my vehicle was great! Had a rental car without any windshield washer fliud and the washer fluid light was on.
9/28/2023
Amber M. VERIFIED CUSTOMER
Sal is friendly and explains things well.
9/28/2023
Jonathan O. VERIFIED CUSTOMER
Great professional service.
9/28/2023
John S. VERIFIED CUSTOMER
Miguel is the man!
9/28/2023
Cherrie H. VERIFIED CUSTOMER
Excellent experience, Freddy is wonderful.
9/28/2023
Ghassan K. VERIFIED CUSTOMER
My wife and I are extremely satisfied with the service provided by Clare. Thank you Clare and we will for sure refer you to our friends and family.
9/28/2023