She was wonderful and a pleasure to work with. She kept me in the loop with everything. Next time I need work done on my car I will seek out Claire to work with again.
8/31/2023
Kevin R. VERIFIED CUSTOMER
Salvador was extremely thorough and understanding of the issues I had ith my truck. He was a great representative of your dealership
8/31/2023
Catherine P. VERIFIED CUSTOMER
Jacob was amazing, friendly and very professional
8/31/2023
Joshua D. VERIFIED CUSTOMER
Once again great service and Freddy Campos was extremely helpful.
8/31/2023
Chris P. VERIFIED CUSTOMER
Jacob did a great job. Kept me apprised on vehicle status and completed as promised. Excellent service!
8/31/2023
Lynda R. VERIFIED CUSTOMER
I hung out there all day while my car was being serviced. I partly stayed to get out of the heat from the outside weather.
In doing so I a got vibe observation of your office. I found it to be a wonderful atmosphere feeling safe with all your employees being productive and engaging nicely with each other and customers.
Miguel was outstanding in explaining everything in great detail in a warm kind and friendly professional manner. Chelsea also a very nice young lady kind & helpful. Freddy also very kind with funny sense of humor. It was a great all day visit. I wanna work there. HA !!
8/31/2023
Kyle R. VERIFIED CUSTOMER
Great help
8/30/2023
Stephen E. VERIFIED CUSTOMER
Over priced
8/30/2023
Brian P. VERIFIED CUSTOMER
He was amazing! Great communication and knowledgeable.
8/30/2023
Don W. VERIFIED CUSTOMER
Everything went good
8/30/2023
Mary S. VERIFIED CUSTOMER
We can't say enough wonderful things about Sal! Each time we take our cars in he out does himself.
8/30/2023
Don S. VERIFIED CUSTOMER
Jacob and the team were excellent to work with. He did a great job listening to my concerns about my vehicle and then he ensured everything I want looked at/done was completed. He set clear expectations about when the work would be completed and then he and the team exceeded them. Overall, it was a really good experience.
8/29/2023
Robert P. VERIFIED CUSTOMER
Very courteous and kept me updated the entire time
8/28/2023
Frank C. VERIFIED CUSTOMER
Excellent
8/27/2023
Greg C. VERIFIED CUSTOMER
Clare was great. Very friendly and helpful. However, the service tech who did the inspection and oil change, installed the wrong oil filter. This will be the third time maintenance errors have occurred on my Shelby. The first error was putting the wrong oil in my engine, the second was when my off set tires were rotated from front to rear. I’m exasperated. I will call Monday to make arrangements for this to be corrected.
8/27/2023
Dave E. VERIFIED CUSTOMER
Good job
8/26/2023
David H. VERIFIED CUSTOMER
You guys are always spot on in everything you do. Clare gets things done.
8/26/2023
Kenneth H. VERIFIED CUSTOMER
It was a pleasure doing business with Salvador Preciado. He is efficient and it was an enjoyable experience.
8/26/2023
Kaitlyn S. VERIFIED CUSTOMER
Jacob does a wonderful job. His customer service is some of the best that I’ve seen. He always delivers a quality service in a great amount of time. He is awesome.
8/26/2023
Eric J. VERIFIED CUSTOMER
Typically excellent service from the Santa Margarita Ford service department’