I was shocked that Jacob remembered me when I came in. He was quick to help me out. The part took more time then expected to come in but I was unable to go back and get my car to then bring it back. When I picked it up, he requested the wash and even found me once they pulled it up. I feel like I have a personal contact and am not as shy to come in. It is always hard for most women as we don’t know as much about cars. Jacob was nice, timely, considerate and efficient.
8/16/2023
Penny N. VERIFIED CUSTOMER
Jacob was very friendly, knowledgeable and efficient. I thoroughly enjoyed working with him and appreciated him keeping me informed about the status of the service for my car. I would highly recommend him to others visiting Ford
8/16/2023
John D. VERIFIED CUSTOMER
We’ve all always trusted Santa MARGARITA ford with our vehicles needs. They always come through in a timely matter and fixed right the first time.
John D
8/16/2023
Marie B. VERIFIED CUSTOMER
Claire did a great job! I was actually impressed by everybody I met from the young man who greeted me as soon as I got out of my car to a young lady, who started the check in process call ultimately handed me to Claire.
Everybody was very professional and did a great job!
8/16/2023
Rob S. VERIFIED CUSTOMER
Clare gave me great guidance on a new set of tires
8/16/2023
Frannie N. VERIFIED CUSTOMER
Freddy always shows great customer service and support.
8/16/2023
Don W. VERIFIED CUSTOMER
You guys are always very helpful.
8/16/2023
Dave C. VERIFIED CUSTOMER
An excellent service experience, which started and ended with Clare.
8/16/2023
Patricia G. VERIFIED CUSTOMER
Freddy was very friendly and courteous. Great service.
8/15/2023
Simon C. VERIFIED CUSTOMER
Jacob was great. Thanks.
8/15/2023
Misty F. VERIFIED CUSTOMER
I’ve had excellent care since buying my vehicle at this facility.
8/15/2023
Aclan B. VERIFIED CUSTOMER
Friendly, courteous, capable. Thank you!
8/15/2023
Matthew W. VERIFIED CUSTOMER
Great job! Super professional. I will be returning for future business.
8/13/2023
Wade G. VERIFIED CUSTOMER
Clare = Awesome
8/13/2023
Cathy H. VERIFIED CUSTOMER
My car was fixed in half the time quoted. Fredy was very helpful and explained everything in detail. He was very helpful!
8/12/2023
Gretchen V. VERIFIED CUSTOMER
Fredy is the best Service Professional I’ve dealt with. He was professional, listened and delivered on his commitments. My service was a very pleasant experience. Fredy provided recommendations for repairs I will be returning for to keep my vehicle running smoothly and safely. I appreciate the respectful communication.
8/12/2023
Jon I. VERIFIED CUSTOMER
Great experience taking in our Raptor into service with Freddy Campos as the service writer who was so professional and helpful.
Thank you,
Jon I
8/12/2023
Francisco P. VERIFIED CUSTOMER
Thank you for service on my car
8/12/2023
Peter K. VERIFIED CUSTOMER
My wife and I were very pleased with our experience at Santa Margarita Ford. The work was completed much faster than we expected and we were both treated with consideration by everyone we met.
8/12/2023
Qpest Control. VERIFIED CUSTOMER
Very expensive and not on time. Very disapointing
Will not come baxk again