Sal was pleasant, professional and responsive. Appreciated and enjoyed working with him.
Rich Nlogg
8/4/2023
George U. VERIFIED CUSTOMER
Took my 2023 Ford F-150 to Santa Margarita Ford for service, including its very first oil change. I was blessed with an amazing service advisor, Clare Sabatello. Clare Sabatello was personable, professional, knowledgeable, and kind. I truly appreciated her stellar communication and service. Definently a great experience since coming back to Santa Margarita Ford for service after issues with my previous visit over 1 year ago.
Thanks, Clare! A job well done!!
Gina, who heads the Service Department, truly leads a quality team, and Clare is certainly a top performer. Fredy was helpful as well, while Clare stepped away for a moment from the service counter.
Highly recommended.
8/4/2023
John H. VERIFIED CUSTOMER
Rude. Uninformative and ultimately didn’t care about the issues I was having with my vehicle. I’ll now have to find a dealership that will actually look into the issues and hopefully cares about their returning customers. You’ve lost both my fiancé and myself now as customers.
8/4/2023
Joseph C. VERIFIED CUSTOMER
Great service!
8/3/2023
Garry P. VERIFIED CUSTOMER
The best ford dealership near me. Sal always goes the extra mile to make sure that I am satisfied. He is a huge asset to Santa Margarita Ford, thank you Sal
8/3/2023
Dylan C. VERIFIED CUSTOMER
Great service, got a new battery under warranty because the old one wasn’t up to their standards. Did a great job
8/3/2023
Michael V. VERIFIED CUSTOMER
They asked if I wanted it wash prior to pick up and asked again at pickup and said “Yes” but never was washed
8/3/2023
Eugene H. VERIFIED CUSTOMER
Service was great as usual
8/3/2023
David W. VERIFIED CUSTOMER
Clare was great very professional, courteous and knowledgeable. Great customer service. Thanks.
8/3/2023
Mark D. VERIFIED CUSTOMER
Sal’s great!
You owed me a free oil change. Will never come back or recommend your dealership.
8/2/2023
Karen P. VERIFIED CUSTOMER
Fredy answered all of my questions and concerns. He was very polite and professional.
8/2/2023
Janet A. VERIFIED CUSTOMER
I was very pleased with the service. Mostly, I am pleased that my car now hums instead of growling!
8/2/2023
John L. VERIFIED CUSTOMER
Quick and easy! Thanks
8/2/2023
Mary S. VERIFIED CUSTOMER
Love, love, love Sal!
8/1/2023
Debbie D. VERIFIED CUSTOMER
Jacob was great! My first time to your service Dept, I will be back because of his outstanding customer service????
8/1/2023
Neil U. VERIFIED CUSTOMER
Ford doesn’t have an ETA for the parts my Ford Edge requires. Miguel is a professional and did everything possible to satisfy me given the circumstances.
8/1/2023
Joan O. VERIFIED CUSTOMER
Trust worthy and the patience to explain each service!
8/1/2023
Ian M. VERIFIED CUSTOMER
Very straightforward. And good heads up on future maintenance needs.
8/1/2023
Tiara C. VERIFIED CUSTOMER
Salvador is an awesome customer service rep for your company! He always returns telephone calls, tax, and always provide service with a smile!! You are lucky to have him working for you.