Fredy made the experience wonderful. He offered top tier customer service. I look forward to returning.
7/9/2023
Feng X. VERIFIED CUSTOMER
Miguel is great.
7/9/2023
Jenny B. VERIFIED CUSTOMER
Thank you so much for getting my car fix in 24 hours!!
7/9/2023
Richard B. VERIFIED CUSTOMER
I am thankful Miguel was able to get the techs to continue to test and find the core issue. My only comment is that it would have been nice to get follow up when promised so I did not have to call.
7/8/2023
Francis M. VERIFIED CUSTOMER
Miguel and Fredy were excellent! Miguel set me up since Fredy was with another customer. Fredy kept in contact throughout the day including sending me videos. Excellent customer service between the 2.
7/8/2023
Pasquale M. VERIFIED CUSTOMER
Miguel service advisor is great
7/8/2023
Damien B. VERIFIED CUSTOMER
Miguel is great. Very responsive and always has it done when he says he will!
7/8/2023
Cookie R. VERIFIED CUSTOMER
Claire was absolutely amazing. She was personable, patient and very professional. She is terrific. A gem.
7/7/2023
Paul R. VERIFIED CUSTOMER
Fredy provided timely and accurate updates
Service was performed quickly and completed the first time
7/7/2023
Matthew J. VERIFIED CUSTOMER
Clare is great! 10/10 would ranger again.
7/7/2023
Mel L. VERIFIED CUSTOMER
Clare is awesome! Thanks for the great service!
7/7/2023
Christopher E. VERIFIED CUSTOMER
Team Santa Margarita Ford,
The offer of the VIP program has solidified my experience of the great service provided by All. Thank you for comfort.
7/7/2023
Marcella B. VERIFIED CUSTOMER
I am very pleased with your service and I will recommend Santa Margarita Ford anytime.
7/6/2023
Douglas B. VERIFIED CUSTOMER
As always RSM Ford Service team exceeded my expectations! Miguel is awesome to work with.
7/6/2023
Ann R. VERIFIED CUSTOMER
Miguel is always so pleasant and kind and helpful!!
7/6/2023
Tracy J. VERIFIED CUSTOMER
I always appreciate Miguel’s honesty and advice in making the best decisions for my vehicle.
7/6/2023
Jim W. VERIFIED CUSTOMER
Miguel was great - Very communicative and responsive. He also helped secure parts for a significant (driveshaft) recall in time for me to enjoy some planned summer trips. ????
7/6/2023
Teresa D. VERIFIED CUSTOMER
I have already traded in my car on June 23rd
7/6/2023
Nash S. VERIFIED CUSTOMER
As always : I enjoy and like your service , expertise , advices, and courtesy , performance