Very helpful service by all the employees that I have spoken with.
7/6/2023
Reilly M. VERIFIED CUSTOMER
The whole team there is so helpful. Sal and everyone else are amazing and I am so glad to have found you
7/6/2023
Randy F. VERIFIED CUSTOMER
Clare was very helpful and took care of everything.
7/6/2023
David N. VERIFIED CUSTOMER
Jacob was outstanding and communicative regarding the status of my vehicle. I really appreciate his customer service skills.
7/5/2023
Adam C. VERIFIED CUSTOMER
Only feedback - if you offer a wash afterward the service, have the guys DRY or wipe down the vehicle after washing. I understand my vehicle needed to be hand washed so it couldn’t be run through the blower, but still
7/4/2023
Rick D. VERIFIED CUSTOMER
wish the parts for the recall would have been there since I was told Friday you had them
7/4/2023
Rafael L. VERIFIED CUSTOMER
Service was great
7/4/2023
Christopher D. VERIFIED CUSTOMER
Job completed in timely manner communication was great and was nice to pick up a clean (interior and exterior) vehicle. Thanks!
7/4/2023
Michele D. VERIFIED CUSTOMER
Wonderful service from all involved
7/2/2023
Heidi V. VERIFIED CUSTOMER
Miguel was professional and prompt, friendly and always followed through. He was great to work with.
7/2/2023
Ricardo G. VERIFIED CUSTOMER
Jacob was awesome! My truck was ready and he called me right when it was done first thing in the morning. He made sure my truck was washed and ready for me. He was very nice and friendly too!
7/2/2023
Rodney H. VERIFIED CUSTOMER
Always outstanding service and attention to detail.
7/2/2023
Melinda F. VERIFIED CUSTOMER
Freddy was awesome! Thank you for the rental as well.
7/2/2023
Charles A. VERIFIED CUSTOMER
Miguel is great! Knows his stuff and is excellent at communication and followup
7/2/2023
Sharla G. VERIFIED CUSTOMER
Sal was great. Disappointed repairs can’t be covered under warranty, but that’s not Sal’s fault. He was great at keeping me updated.
7/2/2023
Rafat F. VERIFIED CUSTOMER
Clare was very caring and wonderful .I really appreciate it.
7/1/2023
Derrick C. VERIFIED CUSTOMER
My husband & I have had Dwayne Litz for our service advisor for almost 25 years until his recent retirement. I had the pleasure of working with Jacob Wu yesterday. His customer service is fantastic & I will go out of my way to come to him for all of our car service needs because of his approachable, & willing to help & kind nature attitude. You are very fortunate to have Jacob on your team at RSM Ford!
Thank you Cathy Crawford!
7/1/2023
Jeannette J. VERIFIED CUSTOMER
Clare is a delight to work with. She has wonderful follow-up and takes time to thoroughly explain what repair is needed and why. She is friendly and exhibits outstanding customer service.
7/1/2023
Courtney M. VERIFIED CUSTOMER
Miguel was great! Very accommodating, communicative, and helpful.