Excellent/Friendly welcome, support & Timely completion. She is great ????????????
6/23/2023
Sarah N. VERIFIED CUSTOMER
Excellent service
6/23/2023
Matthew C. VERIFIED CUSTOMER
I couldn’t say enough good things about everyone I worked with. Clare did everything she could to help and was great with communication. The technician that worked on my truck walked by her desk and she pulled him over to answer my questions, he was also helpful and knowledgeable. I know this isn’t a dealership vs dealership type of thing but I brought my truck to Capo and they told me it was fine, clearly it was not. Answered no questions and did the minimum possible. The contrast to me shows how much dedication to your craft your dealership has, thanks again
6/22/2023
Donald M. VERIFIED CUSTOMER
Very pleased with my service
6/22/2023
Jim N. VERIFIED CUSTOMER
That was my first time using the Valet Service. One word, “Amazing”. What great service today. Perfecto!!!!!
6/22/2023
Christina M. VERIFIED CUSTOMER
Sal has been great to work with. He is communicative and transparent with all details of the repairs and next steps. He goes above and beyond to ensure we are taken care of and understand what needs to happen. Car repairs are never fun, but working with a trusted professional makes me feel supported as a customer, that my car is in good hands.
6/22/2023
Mike O. VERIFIED CUSTOMER
Clare was prompt and kept me appraised of my vehicle's progress.
6/22/2023
Del P. VERIFIED CUSTOMER
Thanks for your help. You guys are always friendly and helpful.
6/22/2023
Colin H. VERIFIED CUSTOMER
Everyone involved with today's experience were especially friendly and professional. Being nearly a 20 year customer, with the purchase of my 2004 Ford F-150 l've grown to know your dealership.
6/22/2023
Dayle C. VERIFIED CUSTOMER
Clare does a superb Job at service appreciate the attention and call backs
6/21/2023
Mark F. VERIFIED CUSTOMER
Thanks for doing a great job fixing our car and getting a ride home as well as back from Uber.
6/21/2023
Amy P. VERIFIED CUSTOMER
Clare was great to work with and so friendly. Was a wonderful first experience at the dealer.
6/21/2023
Patricia C. VERIFIED CUSTOMER
Miguel was able to accomplish in a timely fashion the resolution of my unplanned car problem and helped me to get back my vehicle ahead of schedule.
6/21/2023
Troy F. VERIFIED CUSTOMER
Miguel is the gold standard of service managers and it’s always a pleasure to work with him. He’s always been transparent and honest and it’s very appreciated.
6/21/2023
Mark I. VERIFIED CUSTOMER
Miguel is very good at explaining what problems my car is having. He keeps me updated about how repairs are coming along.
6/21/2023
Sally Q. VERIFIED CUSTOMER
Jacob did a fantastic job seeing to it that my car was serviced well and taking care of some additional requests. He was willing to go the extra mile! Much appreciated!
6/20/2023
Tracey A. VERIFIED CUSTOMER
Jacob Wu was incredibly patient, explaining all the variables involved in taking care of and managing my car. I knew my vehicle was in the right hands immediately. I am thrilled by Ford service and Jacob’s ease of presence. Truly a job well done.
6/20/2023
Gregory B. VERIFIED CUSTOMER
Freddie went above and beyond getting my sons F150 back on the road! SM Ford really has great service and people who work there.
6/20/2023
Danette A. VERIFIED CUSTOMER
Sal is a top notch service advisor. He has effortlessly earned my respect and trust. I thought I would never trust anyone after Rodger. With Sal, I always feel like I’m leaving my car in the hands of family.
Thank you Sal!!!