I had a fantastic experience with Miguel handling my car maintenance. He was attentive, communicated effectively, and went out of his way to be helpful. I highly recommend his services.
5/27/2023
Richard W. VERIFIED CUSTOMER
Service is always at the highest level.
5/27/2023
Kimberly S. VERIFIED CUSTOMER
Miguel was great with communication and quick to keep me informed on the status of my repairs.
5/27/2023
Gwen C. VERIFIED CUSTOMER
Excellent customer service all the way around! I also love the good communication including verifying what I wanted done with the car prior to starting.
5/27/2023
Eli R. VERIFIED CUSTOMER
Thanks for the great service. Hats off to Miguel. Great job.
5/27/2023
Mark A. VERIFIED CUSTOMER
Good experience faster than previous visits and truck was returned clean.
5/27/2023
Jeannine A. VERIFIED CUSTOMER
Excellent customer service (as always!)
5/27/2023
Michelle L. VERIFIED CUSTOMER
Would love to continue to use SM Ford but their service prices need to be closer to other Ford dealers in the area for the same services. Should not have a $50 difference in service prices with another dealer less than 10 miles away. If this continues to be the case we will have to bring our car elsewhere for services that are not covered.
5/27/2023
Richard S. VERIFIED CUSTOMER
Clare does a great job - friendly and efficient!
5/26/2023
Steven K. VERIFIED CUSTOMER
Jacob went above and beyond to help get my truck fixed as quickly and conveniently as possible. The team did make a couple mistakes but Jacob worked with me openly and honestly about the problems and made them right. Absolutely excellent job Jacob!
5/26/2023
Michael S. VERIFIED CUSTOMER
Great work!
Thanks ????????
5/26/2023
Tom Z. VERIFIED CUSTOMER
I am very satisfied with the outstanding service I received and will be sure to refer your company to others. Great job !
5/26/2023
Jonathan N. VERIFIED CUSTOMER
As always- good!
5/26/2023
Robert K. VERIFIED CUSTOMER
Miguel was great to deal with, made it a very easy process.
5/26/2023
Terrie G. VERIFIED CUSTOMER
Great service
5/26/2023
Cynthia L. VERIFIED CUSTOMER
Sal was diligent and thorough in explaining everything in detail. Awesome service!
5/26/2023
Larry B. VERIFIED CUSTOMER
The service at Rancho Santa Margarita Ford, for many many years has been shoddy, and half-assed at best. It’s the little things that make a difference. Santa Margarita Ford pays no attention to the little things. They never have. This trip be the last time I bring one of my vehicles to Rancho Santa Margarita Ford for service. For 10 years I have come there because of the convenience to my home. Moving forward, I will go ahead and inconvenience myself and drive down to Irvine auto center and have my vehicle serviced at Tuttle-Click.
5/25/2023
Lisa M. VERIFIED CUSTOMER
Friendly and efficient.
5/25/2023
Catherine T. VERIFIED CUSTOMER
Very timely & through. Thanks
5/25/2023
JORGE C. VERIFIED CUSTOMER
Clare Sabatello, always provided clear, responsive and courteous costumer service. I’m always happy with the work at ford that’s done on my vehicle. Thanks Clare!