You need to be more price competitive with other repair shops in your area.
I.e. Change rear brake pads: Ford $430 / Amato $250
5/7/2023
Derek I. VERIFIED CUSTOMER
The service team has always been fantastic and I couldn’t recommend the amazing service they do.
5/7/2023
Michael W. VERIFIED CUSTOMER
Miguel is EXCELLENT all that needs to be said
5/6/2023
Robert L. VERIFIED CUSTOMER
Your entire staff, the young lady that scheduled, the valets, Sal Preciado and mechanical workers all deserve the highest rating possible! Your staff should make RSM Ford the number one dealer in Orange County. Thank you all!
5/6/2023
Pasquale M. VERIFIED CUSTOMER
Miguel is great
5/6/2023
Rachel P. VERIFIED CUSTOMER
Miguel is always so prompt and professional! He really makes the process seamless and understands the life if a busy mom and the difficulty and getting my car in. He always goes above and beyond. I will only bring my Explorer to RSM! Thank you!
5/6/2023
Farhad G. VERIFIED CUSTOMER
I appreciate the perfect services.
5/6/2023
Karen K. VERIFIED CUSTOMER
Great boots! And very nice , competent and efficient.
5/6/2023
Ross A. VERIFIED CUSTOMER
Clare was great.
5/5/2023
James K. VERIFIED CUSTOMER
Appreciated the valet service and communication throughout the day!
Sal was great.
5/5/2023
Robert L. VERIFIED CUSTOMER
Had a complimentary service and added additional services needed ...Got home to look over paperwork just to find I was charged for the COMPLIMENTARY OIL CHANGE ?? Trust is only earned and this is twice now what am I supposed to think ... You tell me ?? Please respond
5/5/2023
Susan H. VERIFIED CUSTOMER
Clare was so kind completely on top of your job! She always did what she said she would and did this all with a big smile.
5/5/2023
Sam F. VERIFIED CUSTOMER
Sal was courteous, professional . Took care of the service and the recalls. Communicated very well. Appreciate all the hard work.
Thanks
5/5/2023
Robert B. VERIFIED CUSTOMER
Sal is the very BEST!
5/5/2023
Steven B. VERIFIED CUSTOMER
Clare’s customer service was great!
5/5/2023
J-Manuel C. VERIFIED CUSTOMER
Two hour job to fix 5 recalls. Seems very fast. I hope things were fixed accordingly. Thank you.
5/4/2023
Susan P. VERIFIED CUSTOMER
Service was completed very pregessionally
5/4/2023
Daniel A. VERIFIED CUSTOMER
Excellent customer service followed through with everything I asked and more. Went above and beyond to make sure I was taken care of and thorough Communication all the way through couldn't be happier any time I come back. I will be requesting sal as my service provider.