Clare was extremely professional and friendly at the same time, great job!
4/30/2023
Joseph H. VERIFIED CUSTOMER
Amazing guy
4/30/2023
Spencer J. VERIFIED CUSTOMER
Awesome service!
4/30/2023
Brandon E. VERIFIED CUSTOMER
Great communication
4/29/2023
Jeffrey S. VERIFIED CUSTOMER
Missed the mark this time. Already emailed and spoke to the GM who addressed it. Thanks!
4/29/2023
Scott B. VERIFIED CUSTOMER
Clare is absolutely amazing! See always greets us with a beautiful smile. Her knowledge as a service advisor is hands down the best! Thank you Clare so so much for making our visit to Santa Margarita Ford extremely pleasant and absolutely professional. Jackie and I look forward to our next visit with you!
4/29/2023
Miguel B. VERIFIED CUSTOMER
Sal was great! Thanks for your help
4/29/2023
William S. VERIFIED CUSTOMER
Also very timely
4/29/2023
Lynn B. VERIFIED CUSTOMER
Jacob was easy to work with and kept me informed about the progress on my car. He made me feel comfortable with the whole service process. Thank you.
4/28/2023
Leonardo M. VERIFIED CUSTOMER
Very helpful & courteous!
4/28/2023
Rich R. VERIFIED CUSTOMER
Miguel is trustworthy and always keeps me informed.
4/28/2023
Rob H. VERIFIED CUSTOMER
Miguel Aparicio is the primary reason we choose Santa Margarita Ford. He is always courteous and friendly. More importantly he is a skilled professional. He provides us with the information we need concerning the servicing of our car so that we can make an informed decision without feeling pressured. This week he replaced the brakes and said we might want to replace the brake fluid. It wasn’t an emergency so he left the decision to us. I really feel confident that when my Ford Edge leaves the service department it will operate smoothly and safely. Thank you, Miguel
4/27/2023
John R. VERIFIED CUSTOMER
Thank you
4/27/2023
Scott L. VERIFIED CUSTOMER
Responsive and courteous. Clare made the entire process easy and fast.
4/27/2023
George S. VERIFIED CUSTOMER
Vehicle problem wasn't determined. Vehicle was in shop 1 1/2 days. I had to call Miguel after 1 day to find out what was being done with the vehicle.
4/27/2023
Rebecca C. VERIFIED CUSTOMER
Great service and friendly attitude
4/27/2023
Aaron M. VERIFIED CUSTOMER
Great job all around as always. Clare made things happen and took care off getting me set up with a loaner car, and got all warranty taken care of behind the scenes so that I could get my vehicle back asap, which was very much appreciated
4/27/2023
Kim R. VERIFIED CUSTOMER
Every experience I have had has been great. Very friendly and courteous staff.
4/26/2023
Richard B. VERIFIED CUSTOMER
Miguel and the phone girl are very helpful and courteous.