Jacob kept me uodated while I waited and enjoyed the complimentary coffee ...
4/26/2023
Christine P. VERIFIED CUSTOMER
I always receive exceptional customer service
From Clare S.
She is professional, friendly , communicates updates on status of my car being serviced.
I can always count on great and prompt customer service.
4/26/2023
Jolie D. VERIFIED CUSTOMER
Thank you for your professional and courteous service
4/25/2023
Hector T. VERIFIED CUSTOMER
Good job thanks
4/25/2023
Hillary L. VERIFIED CUSTOMER
Great job!
4/24/2023
Teen Road. VERIFIED CUSTOMER
I can always count on Jonathan to do a great job getting our vehicles serviced and back on the road very efficiently.
Thanks,
Jonathan
4/24/2023
Denelyn D. VERIFIED CUSTOMER
Highly recomended Jacob wu. Thank you so much to Jacob Wu for your help.
4/24/2023
Kathe T. VERIFIED CUSTOMER
Claire was amazing as always; took my concerns seriously & got them addressed.
Since Duane retired last year I was worried about the kind of service I would get but since dealing with Claire had exceeded my expectations
4/23/2023
Mark M. VERIFIED CUSTOMER
Fredy was great at communicating with me throughout the process. I have had Santa Margarita Ford service our vehicles for a few years now and Fredy is one of the main reasons for this. We live in Tustin and have a Ford dealer nearby but are willing to drive for the great service we get. Highly recommend.
4/23/2023
Mark E. VERIFIED CUSTOMER
Thank you Jason, Blake and Sal - Our daughter, Katie, loves her Bronco Sport!!! 5 stars.
4/22/2023
Michael P. VERIFIED CUSTOMER
Freddy was awesome ????
4/22/2023
Dave L. VERIFIED CUSTOMER
Clare was very helpful and courteous.
4/22/2023
William G. VERIFIED CUSTOMER
I cannot find the words to express my appreciation and gratitude to Fredy and your customer service team today. I was faced with a tragic personal crisis while waiting for the team to complete the service on my vehicle. Fredy went above and beyond to take care of me and provide comfort to me and my family. Fredy made a friend for life with his actions.
Sincerely.
William G
4/22/2023
Mary S. VERIFIED CUSTOMER
Sal is our favorite person there!
4/22/2023
John L. VERIFIED CUSTOMER
Thank You Jacob always does a great job handling any needs and is friendly and good energy a positive person
4/22/2023
Elizabeth R. VERIFIED CUSTOMER
Fredy Campos is an excellent service manager ???? He is reliable, responsive and friendly!
4/21/2023
Debbie S. VERIFIED CUSTOMER
My last two cars were purchased at SMF and all my service and maintenance is taken care of there. I’m a steady customer of Santa Margarita Ford because of professional people like Sal.
Best regards,
Debbie S
4/21/2023
Lourdes C. VERIFIED CUSTOMER
Sal was very accommodating and helpful. Thank you!