Not drove a few miles, but sure you did a good job.
4/21/2023
Giselle P. VERIFIED CUSTOMER
Everything was easy and stress free !
4/20/2023
Lynette V. VERIFIED CUSTOMER
Service was completed in a timely and professional manner!
We are happy to refer others.
4/20/2023
Ron H. VERIFIED CUSTOMER
I was satisfied with the service and all was done to my specs.
4/20/2023
Russell P. VERIFIED CUSTOMER
Miguel is one of the most genuine service reps I’ve ever worked with. He is very knowledgeable and trustworthy and is the reason I come to Santa Margarita Ford for all my service. He is top notch.
4/20/2023
Robert H. VERIFIED CUSTOMER
He communicated thoroughly and gave me honest advice with options
4/20/2023
Kevin R. VERIFIED CUSTOMER
Claire was very professional and helpful. Another service advisor blew me off and I think Claire saw this and jumped in to help me. I appreciate what she did
4/20/2023
Kenneth Z. VERIFIED CUSTOMER
Fredy was prompt, courteous & very thorough.
4/20/2023
Joyce B. VERIFIED CUSTOMER
Great job all! Thank you!
4/20/2023
John M. VERIFIED CUSTOMER
professional and friendly
4/20/2023
Justin V. VERIFIED CUSTOMER
Sal has always been great. Takes good care of me and my family and is good at responding to me when I have questions. Definitely my guy at ford.
4/20/2023
Sean B. VERIFIED CUSTOMER
Everyone was great. Friendly, informative and all the work was done well.
4/20/2023
Julie R. VERIFIED CUSTOMER
Mr Miguel Aparicio truly is FANTASTIC, wonderful amazing incredible service. He welcomes people smiles listens to my car concerns with kindness. Mr Aparicio has a dedication to his clients. I’ve come to RSM Ford several years and he is consistently great. I almost went another place today but felt I know Mr M. A. go here first and I did, right when I walked in i felt happy, for sure knew since Miguel was right in front area that my car will be taken care of. Miguel is one of a kind A++++ really TOPS
4/20/2023
Nick L. VERIFIED CUSTOMER
I was charged more than I was quoted. I did not receive a wash despite picking my truck up at the end of the day. I did not get a sticker showing me when to come back.
4/20/2023
Gerry N. VERIFIED CUSTOMER
Jacob was very professional and kept me informed on the progress of my vehicle's service work. He seems to be a valuable asset to your Service Department.
4/19/2023
Laura L. VERIFIED CUSTOMER
Very pleasant
4/19/2023
Richard B. VERIFIED CUSTOMER
Good job. Thanks
4/19/2023
David M. VERIFIED CUSTOMER
Your service team needs to coordinate and communicate with each other in an effective way. I have a very long comment regarding my piss-poor service that won’t fit in this box. In general, your service department completely dropped the ball regarding a recall repair on my vehicle. Please feel free to have a supervisor level employee respond to me. Otherwise, don’t bother. I will continue to realize that my first Ford purchase is the worst I’ve ever made, and therefore my last Ford purchase.