Clare was super friendly and was able to get my car in asap for a quick fix!
4/1/2023
Ron H. VERIFIED CUSTOMER
I'm happy.
4/1/2023
Ryan S. VERIFIED CUSTOMER
Jonathan helped me through the process and overall did a great job, I appreciated his help.
4/1/2023
Sheri K. VERIFIED CUSTOMER
Freddy is great! He is terrific at his job.
However, I am going to bring my Maverick back in again on Monday because the issue did not get fixed after 3 trips in for service.
I had the Maverick in to resolve a problem. Picked it upbwithout any work being done because the diagnostic tool was not working. Brought it back a couple weeks later when the tool was working. The failed part was not in stock. Took it back in Thursday after was notified the part was in stock. Tested the fix today for first time and the system still did not work. Pretty frustrating. Going to have to bring it in on Monday for a 4th attempt
4/1/2023
Bryan H. VERIFIED CUSTOMER
Excellent fast service as always.
4/1/2023
Steven M. VERIFIED CUSTOMER
Jacob was great!
4/1/2023
Tracey A. VERIFIED CUSTOMER
Mr Jacob Wu was efficient, empathetic, patient and exacting in all areas of his job. He is clearly an asset to the company.
4/1/2023
Lawrence B. VERIFIED CUSTOMER
Great!
4/1/2023
David S. VERIFIED CUSTOMER
Miguel was great as has been my experience for a good number of years!!
3/31/2023
Robert C. VERIFIED CUSTOMER
Great service from everyone at the dealership.
3/31/2023
Douglas B. VERIFIED CUSTOMER
Freddy da best
3/31/2023
Blake W. VERIFIED CUSTOMER
Clare was incredibly professional and was very helpful in getting everything with my car taken care of!
3/31/2023
Gregg H. VERIFIED CUSTOMER
Great Service always!
3/31/2023
Fritz R. VERIFIED CUSTOMER
Professional, courteous, friendly, knowledgeable
3/31/2023
Donna H. VERIFIED CUSTOMER
My husband was having his truck serviced and when Clare called on the progress we asked if it would be possible to have my Edge serviced same day? I could drop off when picking up his vehicle. She said "Yeah, I believe we can! What time? She said no problem!" My vehicle was done in 90 minutes!! She even double confirmed a battery in the key fob was replaced!
Great service from Clare and her team!!
3/31/2023
Dwane M. VERIFIED CUSTOMER
Miguel Aparicio was my service agent for the 2nd time over the last 6 months I brought my vehicle in. Every time he has been great with communicating and explaining what’s going on with my Expedition. Really nice and polite as well, great all around service rep for the company and glad he is assigned to my vehicle.
3/31/2023
Elizabeth S. VERIFIED CUSTOMER
He was nice, respectful, well spoken.
I am happy to have left with just what I expected. No up sales.
Thank you everyone,
Elizabeth S
3/31/2023
Bruce K. VERIFIED CUSTOMER
Miguel is excellent at customer service and communication. I have worked with Miguel for years with my fleet vehicle, he is the reason I go to this location. He made a difficult situation a positive experience.
Thank you
3/30/2023
Eric P. VERIFIED CUSTOMER
The problem with the ebrake was not addressed though I was told it was operating as designed. I was unable to get the car home and had to leave it parked in a shopping center lot when I noticed the burning and smoking brakes. This is unacceptable. I left a message for Johnathan, but have not heard back yet.
3/30/2023
Chris H. VERIFIED CUSTOMER
Jonathan was clear, communicative, and very helpful!